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Service Workers (service + worker)
Selected AbstractsTHEIR SPACE: SECURITY AND SERVICE WORKERS IN A BRAZILIAN GATED COMMUNITY,GEOGRAPHICAL REVIEW, Issue 4 2008JACQUELYN CHASE ABSTRACT. This study examines the role of service workers in creating a secure landscape in a zone of gated communities near Belo Horizonte, Brazil. Most research on gated communities emphasizes their segregation and formal security apparatuses. In fact, gated communities interact with surrounding rural settlements because they draw their service employees from them. Security emerges from informal relationships of trust that property owners establish with service workers. Gardeners, especially, enable homeowners to project their property investment to others through landscaping. Equally of importance, a manicured garden conveys the message that a home is receiving daily attention,and is secure,even if the owner is not present. The study probes this interdependence from the point of view of gardeners in the context of one gated community in an area south of Belo Horizonte and the attempts by members of its homeowners association to minimize the sense of fear they associate with the Brazilian city. [source] Staying with People Who Slap Us Around: Gender, Juggling Responsibilities and Violence in Paid (and Unpaid) Care WorkGENDER, WORK & ORGANISATION, Issue 2 2006Donna BainesArticle first published online: 13 FEB 200 Little is actually known about women's occupational health, let alone how men and women may experience similar jobs and health risks differently. Drawing on data from a larger study of social service workers, this article examines four areas where gender is pivotal to the new ways of organizing caring labour, including the expansion of unpaid work and the use of personal resources to subsidize agency resources; gender-neutral violence; gender-specific violence and the juggling of home and work responsibilities. Collective assumptions and expectations about how men and women should perform care work result in men's partial insulation from the more intense forms of exploitation, stress and violence. This article looks at health risks, not merely as compensable occupational health concerns, but as avoidable products of forms of work organization that draw on notions of the endlessly stretchable capacity of women to provide care work in any context, including a context of violence. Indeed, the logic of women's elastic caring appear crucial to the survival of some agencies and the gender order in these workplaces. [source] Between Endless Needs and Limited Resources: The Gendered Construction of a Greedy OrganizationGENDER, WORK & ORGANISATION, Issue 5 2004Bente Rasmussen One of the strategies of the modernization of public services is the decentralization of responsibilities and organizing work in autonomous co- operative teams with varied tasks. The empowerment of the public service workers in the front line is therefore a strategy in local government in Norway today. Under the assumption that women have ,natural' skills in caring, workers on the lowest levels are given responsibility for care and nursing. A study of the decentralization of public care for the elderly in their homes showed that being given interesting tasks and increased responsibility mobilized the efforts of the care workers. However, since the power of resources has been centralized, this has led to an intensification of work. In gendering the relevant discourses by explaining women's experiences of an over-heavy workload as a result of their ,mothering' and their inability to set limits, women care workers were constructed by their managers as unprofessional and not to be taken seriously. This has made the public care organization a greedy organization for the women care workers. [source] THEIR SPACE: SECURITY AND SERVICE WORKERS IN A BRAZILIAN GATED COMMUNITY,GEOGRAPHICAL REVIEW, Issue 4 2008JACQUELYN CHASE ABSTRACT. This study examines the role of service workers in creating a secure landscape in a zone of gated communities near Belo Horizonte, Brazil. Most research on gated communities emphasizes their segregation and formal security apparatuses. In fact, gated communities interact with surrounding rural settlements because they draw their service employees from them. Security emerges from informal relationships of trust that property owners establish with service workers. Gardeners, especially, enable homeowners to project their property investment to others through landscaping. Equally of importance, a manicured garden conveys the message that a home is receiving daily attention,and is secure,even if the owner is not present. The study probes this interdependence from the point of view of gardeners in the context of one gated community in an area south of Belo Horizonte and the attempts by members of its homeowners association to minimize the sense of fear they associate with the Brazilian city. [source] Free movement, equal treatment and workers' rights: can the European Union solve its trilemma of fundamental principles?INDUSTRIAL RELATIONS JOURNAL, Issue 6 2009Jon Erik Dølvik ABSTRACT This article analyses the trilemma the EU is facing concerning three fundamental principles on which the Community rests: free movement of services and labour; non-discrimination and equal treatment, and the rights of association and industrial action. With rising cross-border flows of services and (posted) labour after the Eastward enlargement, the conflict between these rights has triggered industrial disputes and judicial strife. In the view of the European Court of Justice (ECJ), highlighted in the Laval Quartet, some principles are more fundamental than others. Tracing the ,dual track' along which European integration has evolved, whereby supranational market integration has been combined with national semi-sovereignty in industrial relations and social policies, our claim is that the supremacy of free movement over basic social rights implied by the ECJ judgments is leading Europe in a politically and socially unsustainable direction. To prevent erosion of the European Social Models and of popular support for European integration, the politicians have to reinsert themselves into the governance of the European project. A pertinent start would be to ensure that the rising mass of cross-border service workers in Europe become subject to the same rights and standards as their fellow workers in the emerging pan-European labour market. [source] Taking the quantum leap: nonprofits are now in business. an Australian perspectiveINTERNATIONAL JOURNAL OF NONPROFIT & VOLUNTARY SECTOR MARKETING, Issue 4 2003Jacinta Goerke The fact that they need to deliver more essential social services is accepted by most professionals working in nonprofit organisations. Yet, needing to become more competitive, increasingly ,businesslike' and to start creating partnerships with profit-driven businesses may require a quantum leap to take place. This hard reality imposed by recent changes in government policy is challenging for many social service workers still coming to terms with a decade of turbulent and changing times. From origins of ,she'll be right mate' and a community-held belief that it is the government's responsibility to finance all essential social services, today's nonprofits are increasingly fighting over smaller funding budgets and feeling the pinch as they have to implement business practices that will ultimately make them more accountable, profitable and attractive to prospective business partnerships. The purpose of this paper is, therefore, to present an option to larger Australian nonprofit organisations keen to move away from a dependency model of service delivery and open to exploring the possibility of implementing a marketing communications charter which includes the appointment of a business development manager. Copyright © 2003 Henry Stewart Publications [source] Attitudes towards Sexuality, Sterilization and Parenting Rights of Persons with Intellectual DisabilitiesJOURNAL OF APPLIED RESEARCH IN INTELLECTUAL DISABILITIES, Issue 4 2002M. Aunos Background and Methods We review articles pertaining to attitudes towards sexuality, sterilization, procreation and parenting by people with intellectual disabilities. Most empirical studies were conducted after the appearance of the principles of normalization and role valorization in the 1970s. Results Across studies, special education teachers and university students appear to hold more positive attitudes towards sexuality and sexuality education programs than parents and service workers. People with intellectual disabilities have conservative attitudes towards sexual intercourse and homosexuality, but may be accepting intimate contact by familiar persons. Despite the ban on involuntary sterilization, it appears that many parents and teachers of persons with intellectual disabilities still support it as a form of contraception, especially for persons with severe intellectual disabilities. Likewise, attitudes towards parenting by persons with intellectual disabilities remain negative, and these attitudes may adversely affect the provision of competency-enhancing supports and services for parents with intellectual disabilities and their children. Conclusions It is recommended that new studies should be undertaken, comparing attitudes across different groups involved with persons with intellectual disabilities and examining the impact of prejudicial attitudes on sexual expression and parenting by persons with intellectual disabilities. [source] Differential effects of strain on two forms of work performance: individual employee sales and creativityJOURNAL OF ORGANIZATIONAL BEHAVIOR, Issue 1 2002Linn Van Dyne In this research, we develop and test a model of the links between psychological strain (subjective experiences of feeling conflict and tension) and work performance. Our model includes two types of strain (work strain and home strain) and two forms of work performance (quantity of individual sales performance and creativity). Thus we acknowledge the importance of work and non-work sources of strain as well as the multidimensional nature of work performance. We test the proposed relationships with data collected over six months from a field sample of 195 hair salon stylists (personal service workers who interact directly with customers and provide services directly to individuals and not to other firms). Results demonstrate a positive relation between work strain and individual employee sales performance and a negative relation between home strain and employee creativity at work. Leader,member exchange moderated the effects of work strain and home strain on creativity. We discuss findings and implications, emphasizing multiple roles, the importance of differentiating types of strain, and the multidimensionality of work performance. We conclude by suggesting that strain may be particularly relevant to work performance of employees in jobs like those in our sample which are characterized by high social interdependence and low task interdependence. Copyright © 2001 John Wiley & Sons, Ltd. [source] Invisible work, unseen hazards: The health of women immigrant household service workers in SpainAMERICAN JOURNAL OF INDUSTRIAL MEDICINE, Issue 4 2010Emily Q. Ahonen PhD Abstract Background Household service work has been largely absent from occupational health studies. We examine the occupational hazards and health effects identified by immigrant women household service workers. Methods Exploratory, descriptive study of 46 documented and undocumented immigrant women in household services in Spain, using a phenomenological approach. Data were collected between September 2006 and May 2007 through focus groups and semi-structured individual interviews. Data were separated for analysis by documentation status and sorted using a mixed-generation process. In a second phase of analysis, data on psychosocial hazards were organized using the Copenhagen Psychosocial Questionnaire as a guide. Results Informants reported a number of environmental, ergonomic and psychosocial hazards and corresponding health effects. Psychosocial hazards were especially strongly present in data. Data on reported hazards were similar by documentation status and varied by several emerging categories: whether participants were primarily cleaners or carers and whether they lived in or outside of the homes of their employers. Documentation status was relevant in terms of empowerment and bargaining, but did not appear to influence work tasks or exposure to hazards directly. Conclusions Female immigrant household service workers are exposed to a variety of health hazards that could be acted upon by improved legislation, enforcement, and preventive workplace measures, which are discussed. Am. J. Ind. Med. 53:405,416, 2010. © 2009 Wiley-Liss, Inc. [source] Occupational injury disparities in the US hotel industry,AMERICAN JOURNAL OF INDUSTRIAL MEDICINE, Issue 2 2010Susan Buchanan MD Abstract Background Hotel employees have higher rates of occupational injury and sustain more severe injuries than most other service workers. Method OSHA log incidents from five unionized hotel companies for a three-year period were analyzed to estimate injury rates by job, company, and demographic characteristics. Room cleaning work, known to be physically hazardous, was of particular concern. Results A total of 2,865 injuries were reported during 55,327 worker-years of observation. The overall injury rate was 5.2 injuries per 100 worker-years. The rate was highest for housekeepers (7.9), Hispanic housekeepers (10.6), and about double in three companies versus two others. Acute trauma rates were highest in kitchen workers (4.0/100) and housekeepers (3.9/100); housekeepers also had the highest rate of musculoskeletal disorders (3.2/100). Age, being female or Hispanic, job title, and company were all independently associated with injury risk. Conclusion Sex- and ethnicity-based disparities in injury rates were only partially due to the type of job held and the company in which the work was performed. Am. J. Ind. Med. 53:116,125 2010. © 2009 Wiley-Liss, Inc. [source] Transnational Migration, the Lost Girls of Sudan and Global "Care work": A Photo EssayANTHROPOLOGY OF WORK REVIEW, Issue 1 2009Laura DeLuca Abstract This essay explores the work lives of a group of Sudanese refugees known popularly as the Lost Girls of Sudan. Like other women from the Global South, the Lost Girls often work in the care work sector as maids, babysitters, nannies, preschool attendants, food service workers, nurses, personal care attendants for elderly and disabled people. The article also explores the U.S. refugee policy of self-sufficiency. [source] Police Pay and Bargaining in the UK, 1978,2000BRITISH JOURNAL OF INDUSTRIAL RELATIONS, Issue 1 2003Laurie Hunter Police pay and conditions in the UK are governed by a unique mechanism, the Police Negotiating Board. This paper reviews the circumstances in which it was set up and examines the outcomes, relative to other public service workers, over the first twenty years of its operation. Recent developments highlight the role of ministerial intervention and raise questions about the relationship between the PNB negotiating system and working practice at police force level. [source] | ||||||||||||||||