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Sales Representatives (sales + representative)

Distribution by Scientific Domains

Business, Economics, Finance and Accounting	80%

Selected Abstracts

Interdependence as a Moderator of the Relationship Between Competitiveness and Objective Sales Performance

INTERNATIONAL JOURNAL OF SELECTION AND ASSESSMENT, Issue 4 2005
Chet Robie
In this study, we investigated the moderating role of interdependence (a personality trait that measures the extent to which individuals desire working in a group-based, cooperative setting) on the relationship between competitiveness and one-year objective sales performance. On the basis of data from 133 sales representatives, results indicated that: (a) competitiveness was related to objective sales performance; and (b) interdependence moderated the relationship between competitiveness and objective sales performance such that competitiveness predicted objective sales performance more strongly for those who scored low in interdependence versus those who scored high in interdependence. Implications for sales selection and reward systems and directions for future research are considered. [source]

A study to identify the training needs of life insurance sales representatives in Taiwan using the Delphi approach

INTERNATIONAL JOURNAL OF TRAINING AND DEVELOPMENT, Issue 3 2006
Chiang Ku Fan
This article reports a study conducted to identify the needs for continuing professional development for life insurance sales representatives and to examine the competencies needed by those sales representatives. A modified Delphi technique was used. Most life insurance companies in the USA implement an education and training plan advocated by the Life Office Management Association. Insurance companies in Taiwan implement similar education and training plans, but they do not seem to result in the successful performance of their sales representatives. Besides augmenting knowledge of various financial products and marketing approaches, this study also suggests that life insurance companies need to train their sales representatives to an adequate standard in competencies of problem solving, communication, information technology utilization, culture compatibility, emotional intelligence, collective competence and ethics. [source]

ADAPTATION AND INTRAINDIVIDUAL VARIATION IN SALES OUTCOMES: EXPLORING THE INTERACTIVE EFFECTS OF PERSONALITY AND ENVIRONMENTAL OPPORTUNITY

PERSONNEL PSYCHOLOGY, Issue 2 2006
GREG L. STEWART
Many practices in the field of industrial-organizational psychology assume that individual performance is stable across time; yet, little is actually known about the extent to which performance varies within individuals. We specifically address this issue by exploring the longitudinal influence of a situational opportunity (referrals received from the central office) on intraindividual performance outcomes of sales representatives. We also explore Conscientiousness and Openness to Experience as traits that explain variation in adaptation to changes in referrals. Our results show that more weekly variation in individual performance resides within individuals than between individuals. A majority of this variance is explained by the situational opportunity of referrals. Furthermore, the positive relationship between referrals and outcomes is stronger for sales representatives high on Conscientiousness, but weaker for representatives high on Openness to Experience. [source]