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Performance Support System (performance + support_system)

Distribution by Scientific Domains
Business, Economics, Finance and Accounting71%

Selected Abstracts

The Implementation of an Electronic Performance Support System for Teachers: An Examination of Usage, Performance, and Attitudes

PERFORMANCE IMPROVEMENT QUARTERLY, Issue 1 2001
Joi L. Moore
ABSTRACT This study investigated how teachers used an electronic performance support system (EPSS) and whether the usage of this EPSS affected their work performance and attitudes toward computer technology. The findings suggested a framework for the implementation of an EPPS in an educational setting, specifically at a middle school. The data were collected through observations, questionnaires, anecdotal logs, database records, and interviews. Four middle school teachers used the EPSS primarily for completing student progress reports wherein the results indicated that the EPSS decreased the amount of time to perform this task. Computer usage, performance, and attitudes were affected by work responsibilities, accessibility to computers, the change agent, the technology support personnel, as well as the specific characteristics of the EPSS. The teachers' attitudes toward the EPSS and technology in general were affected by their performances when using the system, by interactions with the person responsible for technology support, and by the ability to customize the computer program to fit their needs. [source]

Communication in performance-based training and instruction: From design to practice

PERFORMANCE IMPROVEMENT, Issue 9 2009
Josephine A. Larbi-Apau
Communication is inextricably important to instructional design and performance-based training. Promoting effective communication as an integral part of the performance support system improves professional instructional design functions and offers greater avenues for meaningful discourse among end users of the instruction. In this article, we highlight communication in performance training and instruction for meaningful learning and effective exchange of knowledge. Internal and external communications are discussed as a means to promoting successful relationships, commitment, and ownership. [source]

Instructional Efficiency of Performance Analysis Training for Learners at Different Levels of Competency in Using a Web-Based EPSS

PERFORMANCE IMPROVEMENT QUARTERLY, Issue 4 2004
A. Aubteen Darabi
ABSTRACT The measure of performance improvement potential (Gilbert, 1978) in human performance technology uses an exemplary performance as a criterion against which to measure the potential improvement in the performance of a workforce. The measure is calculated based on the performance efficiency which compares expended resources to productivity. The same notion is used to measure the efficiency of instructional conditions, based on learners' mental effort invested in a learning task compared to their performance. This article compares the efficiency of an instructional condition for three groups of students differentiated by their use of an electronic performance support system (EPSS) to conduct a performance analysis project. The results indicated that the instruction was most efficient for those learners who showed greater competency in using the EPSS. Implications for using this technique as a means of formative evaluation of a course are discussed. [source]

The Implementation of an Electronic Performance Support System for Teachers: An Examination of Usage, Performance, and Attitudes

PERFORMANCE IMPROVEMENT QUARTERLY, Issue 1 2001
Joi L. Moore
ABSTRACT This study investigated how teachers used an electronic performance support system (EPSS) and whether the usage of this EPSS affected their work performance and attitudes toward computer technology. The findings suggested a framework for the implementation of an EPPS in an educational setting, specifically at a middle school. The data were collected through observations, questionnaires, anecdotal logs, database records, and interviews. Four middle school teachers used the EPSS primarily for completing student progress reports wherein the results indicated that the EPSS decreased the amount of time to perform this task. Computer usage, performance, and attitudes were affected by work responsibilities, accessibility to computers, the change agent, the technology support personnel, as well as the specific characteristics of the EPSS. The teachers' attitudes toward the EPSS and technology in general were affected by their performances when using the system, by interactions with the person responsible for technology support, and by the ability to customize the computer program to fit their needs. [source]

Designing and evaluating an educational performance support system

BRITISH JOURNAL OF EDUCATIONAL TECHNOLOGY, Issue 1 2000
Martyn Wild
This paper provides an account of the design of the Lesson Planning System (LPS), a performance support system (PSS) to support novice teacher-education students in learning and performing the complex cognitive task of lesson planning. It also reports on an initial research study to investigate the effectiveness of this software. The LPS is a hypermedia software system, predicated on task performance rather than learning, which has been developed to better understand the nature and potential role of PSSs in teacher education. The principles applied in the design and development of the LPS are relevant to the design of other PSSs across a wide range of task-based activities in the professional development of teachers. [source]

LO + EPSS = just-in-time reuse of content to support employee performance

PERFORMANCE IMPROVEMENT, Issue 6 2007
Frank Nguyen
Those involved in training know that creating instructional materials can become a tedious, repetitive process. They also know that business conditions often require training interventions to be delivered in ways that are not ideally structured or timed. This article examines the notion that learning objects can be reused and adapted for performance support systems. By doing so, a performance technologist can develop content for just-in-case training and reuse it for just-in-time performance support. [source]