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Organizational Communication (organizational + communication)
Selected AbstractsConsidering "The Professional" in Communication Studies: Implications for Theory and Research Within and Beyond the Boundaries of Organizational CommunicationCOMMUNICATION THEORY, Issue 2 2007George Cheney This essay positions contemporary "professionalism" as a contested term and a nexus of important theoretical and practical concerns for communication scholars, including, for example, those engaged in the empirical, interpretive, and critical examinations of culture and the self. We advance communication-based understandings of the meanings and practices of professionalism as a complement to the predominantly sociological conceptions of the rise and place of the professional in modern industrialized societies. We are deliberately playful with the term professionalism in demonstrating the power of its ambiguity for reflecting, shaping, and indexing particular kinds of social relations and expectations for them. Part of our argument concerns the complex interplay of symbolism and materiality in the domains of interaction and artifacts surrounding "the professional," and especially its embodiment in work and other settings. This brings us directly to an examination of the "intersectionality" of aspects of difference in the world of the professional (and by implication, the nonprofessional), including race, gender, and class, and to observe a broad-based cultural dialectic of the civilized and the primitive. Finally, we briefly consider extensions as relevant to domains of communication studies beyond the accustomed domain of organizational communication. [source] Organizational communication and the symbolic construction of police murder investigations 1THE BRITISH JOURNAL OF SOCIOLOGY, Issue 1 2002Martin Innes ABSTRACT This paper draws upon a range of empirical data to consider the ways in which police murder investigations are symbolically constructed, both within and outside of the police organization. It is argued that a range of communicative formats serve to produce the activities associated with police murder investigations in a way that serves to legitimate the police function to both members of the public and police officers alike. A particular emphasis is placed upon understanding the connections between informal and formal communications, and the instrumental and expressive objectives that variously underpin them. [source] Types and Timing of Inter,organizational Communication in New Product DevelopmentCREATIVITY AND INNOVATION MANAGEMENT, Issue 4 2001Marjan Hummel Managing the communication between the participants involved in inter,organizational product development is complex. The traditional models of new product development are not sufficient to gain insight in effective management practices in this respect. Our study explored the inter,organizational communication in a research and development project. Our results confirm Gersick's model that looks upon new product development as being punctuated by periods of rapid change. In these periods, including the start,up, explorative prototype stage, and completion of the project, inter,organizational communication is essential about design objectives and project planning, contextual factors and the required resources, skills and knowledge. [source] Human resources planning on terrorism and crises in the Asia Pacific region: Cross-national challenge, reconsideration, and proposition from western experiencesHUMAN RESOURCE MANAGEMENT, Issue 1 2008Dian-Yan Liou Since the 9/11 attacks in the United States (2001) and the two bombing events in Bali (2002, 2005), there has been renewed interest in emergency prevention policies in many organizations around the world. Functional terrorism preparedness requires changes in organizational thinking about external environmental threats. This shift in organizational thinking could be led by human resource departments. In order to achieve this goal, HR departments must redefine their role in terms of crisis management, and then four key planning measures for insuring postemergency operations should be observed. Using system dynamics (SD) methodology, this article examines the causes of states in which organizations operate after terrorist attacks. Based on the qualitative analytic approach of causal loops, this article explores the major challenges for HR development prompted by terrorism. Specifically, we focus on changes both to organizational communication and to workforce planning and succession. These activities are a tremendous challenge immediately following a disaster. A functional HR plan must include elements for proactive alertness, the ability to dispatch inventory, evacuation plans, and record preservation coupled with dissemination to employees and explicit employee training and cross-cultural management. © 2008 Wiley Periodicals, Inc. [source] How to become your own worst adversary: examining the connection between managerial attributions and organizational relationships with public interest stakeholders,JOURNAL OF PUBLIC AFFAIRS, Issue 1 2007James E. Mattingly According to numerous studies across multiple disciplines in the social sciences, business organizations tend to develop adversarial relationships with representatives of the public interest. A survey of 62 Public Affairs Managers in publicly held U.S. corporations finds that organizations adopt relational styles similar to those theorized in studies of inter-organizational conflict, organizational communication and stakeholder management. Empirical results support the descriptive power of a two-dimensional model reflecting four relational styles that participating organizations exhibited: avoidance, compliance, co-optation and negotiation. The two dimensions that constitute the model are cooperativeness and boundary spanning. More importantly, managers who attributed power and legitimacy to public interest group stakeholders reported that their organizations were more likely to cooperate with these stakeholders. On the other hand, managers who perceived public interest groups' claims having urgency were more likely to develop communicative, boundary spanning relationships with public interest groups but these relationships were less likely to be cooperative. Because unhealthy relationships with these groups can be detrimental to an organization's long-term prospects, managers must be careful to recognize public interest organizations as potent and legitimate potential allies. Copyright © 2007 John Wiley & Sons, Ltd. [source] Resources, capabilities, and the performance of industrial firms: A multivariate analysisMANAGERIAL AND DECISION ECONOMICS, Issue 6-7 2004Abraham Carmeli This study uses multivariate analysis to assess the basic question asked by resource-based view researchers: Do organizational resources and capabilities account for variations in firm performance? An analysis of survey responses of 93 industrial enterprises in Israel indicates that superiority of an industrial enterprise, in terms of four performance measures (return on sales, return on equity, market share change, and customer satisfaction), can be explained by a set of four core organizational resources and capabilities (managerial skills, organizational culture, organizational communication, and perceived organizational reputation). The results lend significant support to the premise of the resource-based view of strategic management. Copyright © 2004 John Wiley & Sons, Ltd. [source] Considering "The Professional" in Communication Studies: Implications for Theory and Research Within and Beyond the Boundaries of Organizational CommunicationCOMMUNICATION THEORY, Issue 2 2007George Cheney This essay positions contemporary "professionalism" as a contested term and a nexus of important theoretical and practical concerns for communication scholars, including, for example, those engaged in the empirical, interpretive, and critical examinations of culture and the self. We advance communication-based understandings of the meanings and practices of professionalism as a complement to the predominantly sociological conceptions of the rise and place of the professional in modern industrialized societies. We are deliberately playful with the term professionalism in demonstrating the power of its ambiguity for reflecting, shaping, and indexing particular kinds of social relations and expectations for them. Part of our argument concerns the complex interplay of symbolism and materiality in the domains of interaction and artifacts surrounding "the professional," and especially its embodiment in work and other settings. This brings us directly to an examination of the "intersectionality" of aspects of difference in the world of the professional (and by implication, the nonprofessional), including race, gender, and class, and to observe a broad-based cultural dialectic of the civilized and the primitive. Finally, we briefly consider extensions as relevant to domains of communication studies beyond the accustomed domain of organizational communication. [source] Humorous Communication: Finding a Place for Humor in Communication ResearchCOMMUNICATION THEORY, Issue 4 2002Owen H. Lynch Humor literature can be split into two broad categories: (a) why individuals use humor (motivationally/psychologically) and (b) the function humor has within a social setting on society (sociologically). This paper argues that a communicative approach can be used as a connection between the psychological and sociological studies of humor. A new model is put forth as an area for future research in organizational communication that expands the humor process originally proposed in the sociological case study literature. [source] Translation and articulation in the organization of coalitions: the Great Whale River caseCOMMUNICATION THEORY, Issue 2 2001François Cooren This article presents a new method of analysis that enables us to study the strengths and weaknesses of the associations created during the organization of coalitions. Based on a case study, this model shows that organizing a coalition consists of making different agendas compatible by establishing a series of translations between them. As illustrated in this article, these translation activities are enacted through narrative forms in which actors (individual or collective) construct points of articulation between their different objectives. It is therefore the narrative embedding of a series of actions that ultimately structure social and physical reality and constitute what we call a coalition. To illustrate this new approach to organizational communication, the analytical model presented is applied to analyze the associations involved in the organization of coalitions during an environmental controversy, the Great Whale River project. [source] Social and environmental reporting and the corporate egoBUSINESS STRATEGY AND THE ENVIRONMENT, Issue 4 2009Crawford Spence Abstract This paper reports on the results of a qualitative exploration into the target audiences for social and environmental reporting (SER). In spite of the wealth of literature on SER motivations, relatively few studies have sought to ascertain who the key target or actual audiences are for SER. The results of this study, based on interviews with UK SER managers, suggest that investors and employees are overwhelmingly the most important audiences targeted by SER managers. The paper draws on auto-communication theory to question the extent to which SER serves as a means of engaging in dialogue with stakeholders. It is argued that, beyond sending risk management signals to the financial markets, SER primarily serves as a vehicle whereby organizations can communicate with themselves. Moreover, broader stakeholders might be targeted with SER only insofar as doing so serves as a perceived endorsement of organizational communications, thereby embellishing the corporate ego's fantasy of how it would like to be perceived. Copyright © 2007 John Wiley & Sons, Ltd and ERP Environment. [source] | |||||||||||||