Interpersonal Trust (interpersonal + trust)

Distribution by Scientific Domains


Selected Abstracts


Social Comparison-Based Thoughts in Groups: Their Associations With Interpersonal Trust and Learning Outcomes

JOURNAL OF APPLIED SOCIAL PSYCHOLOGY, Issue 6 2007
Eric Molleman
This study relates thoughts derived from 4 types of social comparison to trust and individual learning. Our study (N = 362 students) showed that upward identification (i.e., believing one is just as good as a better performing teammate) was positively related to trust and individual learning. Upward contrast (i.e., believing one is worse than a better performing group member) was negatively related to learning, as were downward-identifying thoughts (i.e., believing one will perform as badly as a poorly performing teammate). Downward contrast (i.e., thinking one can do much better than the poor performer) was negatively related to trust. We concluded that social comparison-based thoughts are important to consider when designing teamwork because of their constructive and destructive consequences. [source]


Constructions of competence within dietetics: Trust, professionalism and communications with individual clients

NUTRITION & DIETETICS, Issue 2 2009
Robyn CANT
Abstract Aim:, Issues of trust are important factors that affect communication in professional,client relationships. This paper aims to explore trust in communication from the viewpoint of both clients (the truster) and dietitians. Methods:, The qualitative research techniques were based on grounded theory. Purposive samples of 46 dietitians and 34 of their adult outpatients were drawn from health services (hospitals, community services and private clinics) in one state of Australia. Clients from eight centres were aged from 21 to 80+ years. Audio-recorded in-depth interviews and focus groups were used to gather data. Transcribed narratives were open-coded and examined for deviant cases. Themes identified in dietitian and client data sets describing clients' trust were compared. Results:, The themes identified confirmed a typology of trust (from the perspective of the truster) present in the health care literature. Clients' trust was derived from institutional context or reputation. Interpersonal trust perceived in verbal and non-verbal communications with a dietitian were in evidence. Dietitians' value attributes of integrity and respect were identified as traits that help build trust and demonstrate dietitians' professionalism. The findings were built into a concept model of trust. Conclusions:, Behaviours shown that convey a sense of acceptance, understanding and individual management may lead to positive communication, and hence help build a client's trust in a professional. The link between trust, performance and dietetics clients' outcomes should be investigated further. [source]


Interpersonal trust and voluntary associations: examining three approaches

THE BRITISH JOURNAL OF SOCIOLOGY, Issue 3 2002
Helmut Anheier
ABSTRACT The relationship between interpersonal trust and membership in voluntary associations is a persistent research finding in sociology. What is more, the notion of trust has become a central issue in current social science theorizing covering such diverse approaches as transaction costs economics or cognitive sociology. In different ways and for different purposes, these approaches address the role of voluntary organizations, although, as this paper argues, much of this thinking remains sketchy and underdeveloped. Against an empirical portrait of this relationship, the purpose of this paper is to assess such theorizing. We first set out to explicate major approaches to trust in economics, sociology and political science, using the non-profit or voluntary organization as a focal point. We then examine the various approaches in terms of their strengths and weaknesses, and, finally, identify key areas for theoretical development. In particular, we point to the social movement literature, the social psychology of trust, and recent thinking about civil society. [source]


Trust in the Medical Profession: Conceptual and Measurement Issues

HEALTH SERVICES RESEARCH, Issue 5 2002
Mark A Hall
Objective. To develop and test a multi-item measure for general trust in physicians, in contrast with trust in a specific physician. Data Sources. Random national telephone survey of 502 adult subjects with a regular physician and source of payment. Study Design. Based on a multidimensional conceptual model, a large pool of candidate items was generated, tested, and revised using focus groups, expert reviewers, and pilot testing. The scale was analyzed for its factor structure, internal consistency, construct validity, and other psychometric properties. Principal Findings. The resulting 11-item scale measuring trust in physicians generally is consistent with most aspects of the conceptual model except that it does not include the dimension of confidentiality. This scale has a single-factor structure, good internal consistency (alpha=.89), and good response variability (range=11,54; mean=33.5; SD=6.9). This scale is related to satisfaction with care, trust in one's physician, following doctors' recommendations, having no prior disputes with physicians, not having sought second opinions, and not having changed doctors. No association was found with race/ethnicity. While general trust and interpersonal trust are qualitatively similar, they are only moderately correlated with each other and general trust is substantially lower. Conclusions. Emerging research on patients' trust has focused on interpersonal trust in a specific, known physician. Trust in physicians in general is also important and differs significantly from interpersonal physician trust. General physician trust potentially has a strong influence on important behaviors and attitudes, and on the formation of interpersonal physician trust. [source]


The effect of learning organization culture on the relationship between interpersonal trust and organizational commitment

HUMAN RESOURCE DEVELOPMENT QUARTERLY, Issue 2 2009
Ji Hoon Song
The primary purpose of this research was to assess the effect of learning organization culture on the linkage between interpersonal trust and organizational commitment. The study sample was obtained from employees of two major Korean conglomerates. Online questionnaires were completed by 321 respondents. Structural equation modeling (SEM) was used to detect the effects of learning organization culture on the basis of the model fit to data comparisons and the significance of path coefficient estimates in the hypothesized model. The results suggest that learning organization culture works as a mediating variable to explain the association between interpersonal trust and organizational commitment. Recommendations for future research and implications for human resource development research and practice are discussed. [source]


Partnership and the development of trust in British workplaces

HUMAN RESOURCE MANAGEMENT JOURNAL, Issue 1 2004
Graham Dietz
This article examines the alleged links between ,partnership' forms of managing workplace relationships in Britain and the development of intra-organisational ,trust'. The potential for mutually complementary linkages between the two are clear, in theory at least. Partnership should produce, nurture and enhance levels of interpersonal trust inside organisations, while trust legitimates and helps reinforce an organisation's ,partnership'. Qualitative evidence drawn from the self-reports of key participants in three unionised partnership organisations provides some support for the claimed linkages. But it also highlights weaknesses, discrepancies and pitfalls inherent in the process of pursuing trust through partnership. These offer insights into the process for managers, trade union officials, employee representatives and policy-makers, as well as suggesting avenues for future research using trust as a theoretical framework. [source]


Sources of Negative Attitudes toward Immigrants in Europe: A Multi-Level Analysis,

INTERNATIONAL MIGRATION REVIEW, Issue 1 2010
Elisa Rustenbach
In recent times, many nations are experiencing an increase in anti-immigrant attitudes on the part of natives. Most papers only explore one or two sources of anti-immigrant attitudes at a time, which provides an incomplete picture of the effects at work. This paper tests eight different explanations for anti-immigrant attitudes: cultural marginality theory, human capital theory, political affiliation, societal integration, neighborhood safety, contact theory, foreign investment, and economic competition. Analysis is conducted using combined data from the European Social Survey and Eurostat/OECD and individual-, regional-, and national-level predictors. Results indicate that key predictors of anti-immigrant attitudes are regional and national interpersonal trust, education level, foreign direct investment, and political variables. [source]


Do Enlargements Make the European Union Less Cohesive?

JCMS: JOURNAL OF COMMON MARKET STUDIES, Issue 2 2007
An Analysis of Trust between EU Nationalities
This article analyses the impact enlargements have had on the social cohesion of the European Union (EU), measured as generalized interpersonal trust between EU nationalities. Based on a quantitative-dyadic approach, Eurobarometer surveys from 1976 to 1997 are utilized. The key result is that enlargements do not necessarily weaken cohesion, but southern enlargement and the recent eastern enlargement did. The integrative effect of enlargement depends on the extent to which acceding nations differ from existing club members in three main dimensions: the level of modernization (mechanisms: prestige), cultural characteristics (mechanisms: similarity) and their power in the international system (mechanisms: perceived threat). [source]


Creating a High-Trust Organization: An Exploration into Organizational Policies that Stimulate Interpersonal Trust Building

JOURNAL OF MANAGEMENT STUDIES, Issue 5 2008
Frédérique Six
abstract We examine empirically how an organization that deliberately enhances interpersonal trust to become a significant organizational phenomenon, is different from a similar organization without explicit trust enhancement policies. The point of departure is relational signalling theory, which says that trust is a function of consistently giving off signals that indicate credible concern, to potential trustors. A matched pair of two consulting organizations, with different trust policies but otherwise similar characteristics, were studied intensively, using survey research, participant observation and half-open interviewing, focused on the generation of trust and the handling of trouble when trust was threatened or destroyed. A higher stage of trust can be reached by an inter-related set of policies: promoting a relationship-oriented culture, facilitation of unambiguous signalling, consistent induction training, creating opportunities for meeting informally, and the day-to-day management of competencies. Such policies are in principle independent of recognized contextual contingencies. [source]


The Role of Trust in Low-Income Mothers' Intimate Unions

JOURNAL OF MARRIAGE AND FAMILY, Issue 5 2009
Linda M. Burton
Recent scholarship concerning low rates of marriage among low-income mothers emphasizes generalized gender distrust as a major impediment in forming sustainable intimate unions. Guided by symbolic interaction theory and longitudinal ethnographic data on 256 low-income mothers from the Three-City Study, we argue that generalized gender distrust may not be as influential in shaping mothers' unions as some researchers suggest. Grounded theory analysis revealed that 96% of the mothers voiced a general distrust of men, yet that distrust did not deter them from involvement in intimate unions. Rather, the pivotal ways mothers enacted trust in their partners were demonstrated by 4 emergent forms of interpersonal trust that we labeled as suspended, compartmentalized, misplaced, and integrated. Implications for future research are discussed. [source]


All Against All: How Beliefs about Human Nature Shape Foreign Policy Opinions

POLITICAL PSYCHOLOGY, Issue 1 2002
Paul R. Brewer
Although the American public's increasingly cynical views about human nature have drawn considerable attention from scholars, existing research says little about how interpersonal trust shapes mass foreign policy opinions. This study analyzes survey data to test the claim that citizens use their beliefs about human nature to reason about international affairs. The results indicate that cynical citizens are more likely than trusting citizens to endorse the principle of isolationism and to oppose cooperative forms of intervention in other nations' problems. Citizens' use of interpersonal trust as an information shortcut helps them to make inferences regarding a topic about which they typically know little, but such inferences are not necessarily realistic ones. [source]


Economic Growth and Social Capital

POLITICAL STUDIES, Issue 3 2000
Paul F. Whiteley
Recent interdisciplinary theoretical work has suggested that social capital, or the interpersonal trust of citizens, plays an important role in explaining both the efficiency of political institutions, and in the economic performance of contemporary societies. This paper examines the relationship between social capital and economic growth in a sample of thirty-four countries over the period 1970 to 1992, within the framework of a modified neo-classical model of economic growth. The findings suggest that social capital has an impact on growth which is at least as strong as that of human capital or education, which has been the focus of much of the recent work on endogenous growth theory. It appears to have about the same impact on growth as catch-up or the ability of poorer nations to adopt technological innovations pioneered by their richer counterparts. [source]


Interpersonal trust and voluntary associations: examining three approaches

THE BRITISH JOURNAL OF SOCIOLOGY, Issue 3 2002
Helmut Anheier
ABSTRACT The relationship between interpersonal trust and membership in voluntary associations is a persistent research finding in sociology. What is more, the notion of trust has become a central issue in current social science theorizing covering such diverse approaches as transaction costs economics or cognitive sociology. In different ways and for different purposes, these approaches address the role of voluntary organizations, although, as this paper argues, much of this thinking remains sketchy and underdeveloped. Against an empirical portrait of this relationship, the purpose of this paper is to assess such theorizing. We first set out to explicate major approaches to trust in economics, sociology and political science, using the non-profit or voluntary organization as a focal point. We then examine the various approaches in terms of their strengths and weaknesses, and, finally, identify key areas for theoretical development. In particular, we point to the social movement literature, the social psychology of trust, and recent thinking about civil society. [source]


Unravelling the dynamics and trends of social capital: Case of South Korea

ASIAN JOURNAL OF SOCIAL PSYCHOLOGY, Issue 2 2008
Jaechul Lee
Analyzing the World Values Surveys, the present study reveals how Korean people trust their fellow citizens and participate in associations in the process of democratization. It has been argued that trust and participation in voluntary associations go hand in hand. Although results revealed a remarkable growth of participation in voluntary associations since democratization, the level of trust has not increased. Instead, it declined sharply during the same period. A further analysis found no obvious connection between levels of civic activism and interpersonal trust, as suggested in the theoretical literature. Contrary to what has been argued in the literature, face-to-face interactions within voluntary associations have not occasioned these civic activists in Korea to greater trust in one another. [source]