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Hospitality Industry (hospitality + industry)
Selected AbstractsA middle-class global mobility?GLOBAL NETWORKS, Issue 1 2008The working lives of Indian men in a west London hotel Abstract In this article we examine the working lives of young, single, middle-class Indian men employed in the increasingly global hospitality sector in London, UK. Using a case study of a single hotel, we investigate a particular form of Indian middle-class global mobility that differs from both the well-documented ,low status', unskilled migrant as well as the highly-skilled, science oriented migrants. We explore how their jobs both reinforce and challenge middle-class Indian notions of masculinity, as well as how the recruitment process is both gendered and economically selective. We suggest that the transnational formation of Indian middle-class identity is drawn from four main categories: a middle-class lifestyle in India, class-based motivations, the gendered and class based recruitment process of the UK hospitality industry, and the performance of class-based gender identities. [source] Managing organisational culture: insights from the hospitality industryHUMAN RESOURCE MANAGEMENT JOURNAL, Issue 1 2002Emmanuel Ogbonna Despite the widespread criticism of the culture management approach by respected academics, recent surveys indicate that managers are continuing to engage in planned cultural interventions. Indeed, reports demonstrate that managing organisational culture is one of the most popular forms of managerial intervention, with one survey concluding that over 90 per cent of organisations engage in planned cultural change. This study describes and analyses organisational culture interventions in four companies within a single industry. It argues that the conceptualisation of organisational culture and culture change should be differentiated in ways that recognise the significance of contextual factors. It presents an analysis of interventions in the hospitality industry and delineates four insights from this sector that are pertinent to the theory and practice of managing cultural change. [source] Contrasting approaches of corporate and association meeting planners: how the hospitality industry should approach them differentlyINTERNATIONAL JOURNAL OF TOURISM RESEARCH, Issue 1 2007Rex S. Toh Abstract Using survey data, this paper examines the different goals and constraints facing corporate and association meeting planners (AMPs). It next shows how these differences produce 11 different concerns and behaviours. For instance, increased pressure for ethical behaviour and financial transparency has forced corporate meeting planners to focus attention on reducing meeting costs and to choose easily accessible and convenient properties for meetings. On the other hand, associations focus on the interests of their members and strive to comport with group norms, and therefore plan enjoyable family-friendly meetings, often at relaxed and upscale locations. This paper outlines seven different ways in which the hospitality industry should approach corporate and AMPs. Copyright © 2007 John Wiley & Sons, Ltd. [source] The relationship between cultural values and individual work values in the hospitality industryINTERNATIONAL JOURNAL OF TOURISM RESEARCH, Issue 4-5 2005Christopher White Abstract This paper examines the relationship between cultural values and individual work values. Two-hundred and seventy-six hospitality management students from mainland China and western Europe were surveyed and grouped according to their value orientations and multiple discriminate analysis was used to identify differences in work value preferences between the groups. The results indicated that a group consisting of mainly Chinese participants valued characteristics that have been associated with developed Western nations, and unlike previous studies, both groups viewed intrinsic as well as extrinsic work values as being important. Copyright © 2005 John Wiley & Sons, Ltd. [source] Small business, small minded?INTERNATIONAL JOURNAL OF TOURISM RESEARCH, Issue 2 2001Training attitudes, hospitality industry, needs of the tourism Abstract The Australian tourism and hospitality industry consists of at least 80% small business operators scattered over a wide range of urban and rural environments, consequently it has not been easy for training providers to assess accurately the needs of the industry as a whole and provide specialised programmes. During 1996, Tourism Training Victoria conducted a survey of training needs of tourism and hospitality operators. Results indicate that there is a shortage of skilled staff and owner-managers with little management training or qualifications, who nonetheless recognise their shortcomings and needs for further education and training, particularly in the marketing and business areas. Barriers to further training include the cost of training and inflexibility of hours and place of delivery. Copyright © 2001 John Wiley & Sons, Ltd. [source] A comparison of American and international prototypes of successful managersJOURNAL OF LEADERSHIP STUDIES, Issue 1 2009Melenie J. Lankau In the present study, similarities and differences between prototypes of successful managers were examined across four cultural groups: Americans, Europeans, Asians, and Latin Americans. Managers from the hospitality industry (N = 366) used an 84,item attribute inventory to rate a successful middle manager. In addition, Americans' stereotypes of ethnic managers were compared with prototypes held by managers from those ethnic cultures. Specifically, American managers' perceptions of Asian and Hispanic managers were compared against Asian and Hispanic/Latin American managers' prototypes. A high level of correspondence in prototype characteristics was found across the four cultural groups. In addition, American-defined ethnic manager stereotypes also contained profiles similar to cultural prototypes. However, important differences were also detected on many managerial characteristics. Implications of the findings for cross-cultural congruence and areas for future research are discussed. [source] Sensitivity to bites by the bedbug, Cimex lectulariusMEDICAL AND VETERINARY ENTOMOLOGY, Issue 2 2009K. REINHARDT Abstract Bedbugs are a public health problem and can cause significant economic losses, but little is known about the effects of bites on humans. We reviewed case reports and published papers on bedbug bites to assess the empirical basis of the commonly cited figure that only , 80% of the population are sensitive to bedbug bites. We found the sensitivity estimate to be based on only one study carried out 80 years ago. However, this study did not account for the now well-established fact that only repeated exposure to external allergens leads to skin reactions. In our sample, 18 of 19 persons showed a skin reaction after bedbug exposure, but in most cases only after repeated controlled exposure. With repeated exposure, the latency between bite and skin reactions decreased from , 10 days to a few seconds. Our results are relevant for the hospitality industry, where apparently increasing infestation rates are likely to lead to an increase in the number of tourists and hotel employees exposed to bedbugs. Medical and public health professionals may expect to see an increase in the prevalence of people with bedbug bite sensitivity. The significance of the delayed reaction time of skin to bites may also have implications in litigation cases where people seek compensation. [source] Bridging the gap between the classroom and the hospitality industryNUTRITION BULLETIN, Issue 1 2010N. Stephens No abstract is available for this article. [source] | ||||||||||