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ERP Environment (erp + environment)
Selected AbstractsCorporate social reporting for different audiences: the case of multinational corporations in SpainCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 5 2010Ladislao Luna Sotorrío Abstract The objective of this research is twofold: first, to analyze descriptively the type of social information disclosed and the degree to which multinational corporations (MNCs) disclose it, and second, to empirically test whether there are differences in the reporting policy of this type of company according to the audience (global or local), and to discover the factors that explain these differences. A sample of 26 non-Spanish MNCs operating in Spain was selected from the Spanish Merco reputation index in the period 2004,2007. The results show that there are very significant differences in the degree of disclosure and the type of social information reported by MNCs for each audience, and that a company's visibility and resources, in this order, are relevant factors in explaining these differences. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] The Green Onion: a corporate environmental strategy frameworkCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 5 2010Scott Victor Valentine Abstract Since the 1990s, there has been a proliferation of research exploring the benefits of proactive corporate environmental management initiatives. Unfortunately, the absence of a comprehensive, strategic planning framework relegates much of this valuable research to a study of good ideas for making money while operating more sustainably. This paper presents a framework for guiding corporate environmental strategy to bring order to existing observations and allow social scientists to begin the process of ,orderly control and prediction'. The research is based on modified grounded theory and an extensive literature review pertaining to the benefits of corporate environmental management. The framework has been named the ,Green Onion' to highlight the multiple strategic layers of influence uncovered and the importance of retaining resilient outer layers (i.e., stakeholder management) to protect the highly potent core of functional environmental management initiatives (i.e., cost saving initiatives). Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] Business students' perception of corporate social responsibility: the United States, China, and IndiaCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 5 2010Alan Wong Abstract This study used a questionnaire to assess perceptive differences in corporate social responsibility among business students in the United States, China, and India. The study finds that American and Indian respondents attached more importance to the noneconomic aspects of social responsibility than Chinese respondents. Chinese students were more accepting of making facilitating payments to get things moving. Indian respondents placed more emphasis on philanthropy while the US group emphasized legal obligations. In the choice of business goals, there is generally little difference between the three nationality groups. The two main goals selected are taking care of owners' interests and consumers' needs. The study's findings have implications for business school curriculum, public policy, and multinational corporations. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] Critical success factors for corporate social responsibility: a public sector perspectiveCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 4 2010Shirish Sangle Abstract Managers in the public sector consider corporate social responsibility (CSR) as strategically important for their organizations. A positive correlation between CSR and financial performance is well established in the literature. However, little research has been done to understand which factors lead to the positive correlation between CSR and business performance. This study aims to empirically analyze critical success factors (CSFs) for CSR in the Indian public sector. It seeks to evaluate the factors that make CSR successful. The research results show that ability to integrate CSR with other functional strategies is the most critical success factor for CSR. Other critical success factors are ability to manage stakeholder groups, ability to evaluate benefits of CSR and top management support. Based on the research findings, the study proposes some important managerial implications with respect to CSFs for CSR. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] The impact of operational characteristics on firms' EMS decisions: strategic adoption of ISO 14001 certificationsCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 4 2010Takuya Takahashi Abstract Firms choose to seek environmental management system (EMS) certifications such as ISO 14001 for a variety of reasons. In this paper we put forward a hypothesis that firms seek ISO 14001 certifications for their establishments when their operations involve low degrees of complexity. Another hypothesis we consider is that firms facing more uncertainty in their operations (and hence more risk) seek ISO 14001 certifications. These hypotheses have not been yet addressed in the literature and are of particular interest to business managers and policymakers. We empirically test these hypotheses using probit and duration models using matched establishment,firm,industry data for large Japanese manufacturers. Our findings support the first as well as the second hypotheses. This suggests that firms tend to certify more routine and less complex operations first, and that firms use ISO 14001 certifications as an insurance scheme. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] Sustainable supply chain management and inter-organizational resources: a literature reviewCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 4 2010Stefan Gold Abstract On the basis of a content analysis, this paper explores the role of sustainable supply chain management as a catalyst of generating valuable inter-organizational resources and thus possible sustained inter-firm competitive advantage through collaboration on environmental and social issues. Drawing on the resource-based view and its extension, the relational view, this paper highlights that partner-focused supply management capabilities evolve to corporate core competences as competition shifts from an inter-firm to an inter-supply-chain level. The ,collaborative paradigm' in supply chain management regards strategic collaboration as a crucial source of competitive advantage. Collaboration is even more essential when supply chains aim at ensuring simultaneously economic, environmental and social performance on a product's total life-cycle basis. Inter-firm resources and capabilities emerging from supply-chain-wide collaboration are prone to become sources of sustained inter-firm competitive advantage, since they are socially complex, causally ambiguous and historically grown and hence particularly difficult to imitate by competitors. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] Sustainable entrepreneurship in SMEs: a case study analysisCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 3 2010Cheryl Rodgers Abstract Sustainability is oft thought of as the privilege of the large corporate , with sufficient funds to invest in anything from effective green Public Relations (PR) to improving its carbon footprint. What is perhaps less well-understood and documented is the range of activities undertaken by small and medium enterprises (SMEs), including very small entrepreneurial start-ups, some of which base their entire business rationale on sustainable principles. This paper uses a case study approach to explore the modus operandi of ecopreneurship and draws on both primary research and secondary data to develop and explore sustainable entrepreneurship in this sector. Preliminary findings suggest that ecopreneurial SMEs are looking to other goals alongside financial ones and are prepared to go to significant lengths to achieve such goals. Monetary measures are not, of course, entirely absent, but are very strongly conditioned by the ecoconscious nature of the business. In short, sustainability imperatives remain paramount. Copyright © 2010 John Wiley & Sons, Ltd and ERP Environment. [source] An innovative model to promote CSR among SMEs operating in industrial clusters: evidence from an EU projectCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 3 2010Massimo Battaglia Abstract This paper presents the findings of our EU co-funded project, an idea developed to better understand the opportunities to formalize corporate social responsibility (CSR) practices for small and medium enterprises (SMEs) in a clustered system. Small companies often have to compete in a global market; for this reason, cooperation among SMEs, and with local stakeholders and intermediary institutions, might be facilitated by a collective answer to new market requests. Cooperation and social capital are key elements to facilitate trust amongst involved local actors. Moreover, they can also play a key role in the formalization of CSR policies and practices for small companies. In our project, we aimed at identifying and understanding the role of the ,intermediary institutions' (such as trade unions, local authorities, business consortia) in the cluster. Throughout the paper, we focus on the analysis of three industrial clusters in Tuscany (Italy). Copyright © 2010 John Wiley & Sons, Ltd and ERP Environment. [source] Corporate response to CSO criticism: decoupling the corporate responsibility discourse from business practiceCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 2 2010Jenny Ählström Abstract The general objective of this paper is to further research on the interaction between civil society organizations (CSOs) and corporations. The aim is to analyze how corporations are responding to demands to enlarge the responsibility sphere. A case is presented in which CSOs are putting pressure on the garment retailer Hennes & Mauritz (H&M) to be responsible for safeguarding workers' rights in the outsourced production of H&M garments. The conclusion of the paper, derived from analyzing the empirical context using discourse theory, is that: (1) CSOs represent a challenging discourse (responsible business) attempting to change the dominant corporate discourse (profitable business); (2) If the challenging discourse is threatening the legitimacy of the corporation, a responsible business discourse is created; and (3) Responding to the demands of the CSOs is done to keep the business practice intact, hence practice is decoupled from the responsible business discourse. Copyright © 2010 John Wiley & Sons, Ltd and ERP Environment. [source] A linguistic interpretation of Welford's hijack hypothesisCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 2 2010Mark Brown Abstract This paper makes a linguistic reinterpretation of Welford's 1997 hijack hypothesis, arguing that the hijack of the discourse of the radical environment is simply a process of appropriation, i.e., the adoption of particular words in order to make use of them within the green corporations' own frames of experience. Results are presented from an empirical study using two large ,databases' of language. These are electronic collections of texts taken from British environmental organizations , the radical non-governmental organizations (NGOs), and UK corporations that wish to be environmentally friendly , green business. The results show that there are very marked differences in the physical contextualization of a selection of words which are used by both the radical NGOs and green business. The paper concludes by noting the need to take the analysis a stage further by comparing the usage of particular words by the two discourse communities. Copyright © 2010 John Wiley & Sons, Ltd and ERP Environment. [source] Communication via responsibility reporting and its effect on firm value in FinlandCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 2 2010Hannu Schadewitz Abstract n this paper, we first analyzed the responsibility reporting literature with an emphasis on the linkage between responsibility reporting and a firm's performance and valuation. Based on the literature review, we developed a research question: How does communication via responsibility reporting affect firm value? We analyzed the market valuation of listed Finnish firms through a conventional valuation model combined with responsibility reporting. The starting point for our valuation was the Ohlson model. We expanded upon the conventional valuation by studying whether communication via responsibility reporting is related to firm valuation. Our research question is linked to the broader academic question of whether earnings worth as an information source has been erased over the last few years. In addition, we contribute to the literature that tries to understand the link between corporate social responsibility and firm performance/share performance. Specifically, we focused on responsibility reporting according to the Global Reporting Initiative (GRI) and especially on whether the existence of these reports provides a further explanation for firm value. Our sample was a population type that covered all listed Finnish firms that have adopted GRI. No other responsibility reporting practice was used by listed firms in their responsibility reporting communication during the years 2002,2005. The other necessary information for valuation models was obtained from Thomson Financial Services (commercial database). The applied model supported the conclusion that communication via GRI responsibility reporting is an important explanatory factor for a firm's market value. The result indicates that responsibility reporting is a part of a firm's communication tools in order to decrease information asymmetry between managers and investors. In other words, GRI responsibility reporting is called for in order to produce a more precise market valuation of a firm. Copyright © 2010 John Wiley & Sons, Ltd and ERP Environment. [source] The integration of corporate governance in corporate social responsibility disclosuresCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 1 2010Ans Kolk Abstract In recent years, not only has attention to corporate governance increased but also the notion has broadened considerably, and started to cover some aspects traditionally seen as being part of corporate social responsibility (CSR). CSR, corporate governance and their interlink seem particularly relevant for multinational enterprises (MNEs), which, due to their activities in multiple contexts around the world and concomitant visibility, generally face higher demands to be transparent and disclose information about such issues. Insights into whether and in which cases disclosures on the two topics actually merge has been very limited, however. This paper analyses to what extent corporate governance has become integrated in MNEs' disclosure practices on CSR. Based on an analysis of CSR reporting of Fortune Global 250 companies, findings show that more than half of them have a separate corporate governance section in their CSR report and/or explicitly link corporate governance and CSR issues. We also found that MNEs that disclose information on a wider variety of social and environmental issues and frame CSR with a focus on internal issues are more inclined to integrate corporate governance into their CSR reporting. This integration seems to be a global phenomenon that cuts across countries and sectors. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] The implementation of socially responsible purchasingCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 1 2010Charlotte Leire Abstract Social and ethical issues in the supply chain are gaining importance in all types of organizations. Therefore some public and private organizations have already started to introduce socially responsible purchasing practices. However, current practices are limited and seem unsystematic. There is also a difference between few front-running organizations and the rest. It is therefore useful at this early stage to disseminate the knowledge and experiences based on the best-performing organizations. This paper does that by developing a model of the socially responsible purchasing process that is based on the empirical and secondary data. The model reveals the five elementary steps that are necessary in the implementation of systematic socially responsible purchasing practices: developing internal policies; setting purchasing criteria that regard social issues; applying assurance practices; managing supplier relations; and building internal capacity. The model also points to the different activities in the process and their associated challenges. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] Strategic corporate environmental management within the South African automotive industry: motivations, benefits, hurdlesCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 6 2009Anderson Gwanyebit Kehbila Abstract This paper conveys the experiences of the South African automotive industry as it attempted to implement the ISO 14001 standard. Through a questionnaire-based survey, small and medium-sized enterprises (SMEs) as well as larger companies were asked about the key motivations for engaging in environmental change, the benefits accrued and the barriers that prevented them from doing so. This paper analyzes the variation in adoption rates in order to establish different relationships between them. The results reveal substantial differences and some similarities with regard to the hurdles, benefits and motivations behind the implementation of environmental management systems (EMSs) that are hidden behind corporate rhetoric and commitment to sustainability. This paper concludes by prescribing robust recommendations that would set off the pace for government officials to incorporate effective and realistic incentives into future policy to better encourage environmental compliance and improved performance while minimizing costs both to businesses and to the Government. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] CSR in business start-ups: an application method for stakeholder engagementCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 6 2009Jose Luis Retolaza Abstract In this paper, we propose a Corporate Social Responsibility (CSR) method to apply in business start-ups or newly created firms, whose main aim is the engagement of stakeholders. Several different CSR resources have been developed from various initiatives, both public and private. However, these initiatives do not highlight and consider the characteristics of newly created firms; moreover, most CSR theories and methods of applying social responsibility in firms are focused on medium and large firms, whose characteristics are so different, compared to start-ups and newly created firms. The method proposed in this paper shows the possibility, at least theoretically, to implement a CSR method to tackle all of the interests of future and potential stakeholders in business start-ups. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] Business partnerships with nonprofits: working to solve mutual problems in New Zealand,CORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 6 2009Gabriel Eweje Abstract This paper examines partnerships between business organizations and nonprofits. Collaboration is becoming increasingly essential as organizations grow in both size and influence, and public pressure intensifies for organizations to address pressing social issues and environmental concerns. Social partnerships between business and nonprofits are widely promoted as an important new strategy which will bring significant benefits to society. A key concern in business/nonprofits collaboration is how organizations might collaborate to achieve mutually beneficial objectives that also align with corporate social responsibility. This research seeks to extend our understanding of social partnerships using an unexamined contextual setting , New Zealand. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] CSR and the environment: business supply chain partnerships in Hong Kong and PRDR, ChinaCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 5 2009Dennis K. K. Cheung Abstract Cross-border relocation of the production lines of Hong Kong companies to the Pearl River Delta Region (PRDR) of China relocates the pollution source geographically. In contextualizing corporate social responsibility (CSR), more and better collaborations on environmental management between Hong-Kong-based companies and their supply chains within Hong Kong and the PRDR are needed. Using a qualitative approach, this research identifies and examines nine concerned business supply chain partnership cases. Stakeholders perceived that partnership is a good tool for improving corporate environmental management. However, although it has become more active since 2002, partnership is not yet popular. More time and support are needed to develop it. Businesses should take further steps to benefit themselves and the environment. Based on the first-hand experiences and opinions of interviewees, this paper analyzes and presents recent partnership activities; their drivers and barriers; factors in their successes; and the possible roles of government and business associations in fostering partnership development. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] The UN Global Compact and the Enlightenment tradition: a rural electrification project under the aegis of the UN Global CompactCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 5 2009Niklas Egels-Zandén Abstract Despite extensive academic debate as to what corporate social responsibility (CSR) and other related concepts ought to encompass, there is a lack of critical analysis of what CSR in practice entails, i.e., what actually constitutes CSR practices. This paper critically addresses this question by focusing on one of the most influential CSR initiatives , the UN Global Compact. We demonstrate that the principles of the Global Compact are rooted in a European Enlightenment tradition and, based on a study of an Asea Brown Boveri (ABB) CSR project in a Tanzanian village, we illustrate how these principles translate into corporate projects that challenge local institutions, while remaining unquestioned. The paper concludes by opening a space for discussing the desirability of the Enlightenment ethos manifested in Global Compact projects. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] Making sense of CSR communicationCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 3 2009Paul Ziek Abstract Although a great deal of research has focused on communicating Corporate Social Responsibility (CSR), the literature is diverse and encompasses a plethora of theories and approaches. It is still unclear what communicative behaviors carry the messages of organizational virtuosity and the implementation of responsible initiatives. What is missing is a simple, inclusive assessment of how organizations explicitly communicate the behaviors that constitute CSR. Accordingly, the purpose of this paper is to provide an illustration of the accounts that constitute CSR communication. Fifty US firms are examined for CSR moves within a variety of organizational contexts. The results show that communicating CSR is limited to large organizations and primarily, that they communicate CSR by conveying information about classically accepted responsible and virtuous behaviors. This patterned communicative behavior is a process that organizations engage in to make sense of CSR. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] Corporate social responsibility in Malaysia , experts' views and perspectivesCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 3 2009Jye Y. Lu Abstract The field of corporate social responsibility (CSR) has grown exponentially in the last decade and is gradually becoming a global trend. Companies are now expected to take explicitly into account all aspects of their performance, i.e., not just their financial results, but also their social and environmental performance. Therefore more organizations are now engaged in serious efforts to define and integrate CSR into all aspects of their businesses. The aim of our study is to understand this trend in Malaysia and specifically to investigate (i) The status of CSR in Malaysia; (ii) Different CSR practices in Malaysia; and (iii) Future diffusion of CSR in Malaysia. To answer these questions, we have conducted interviews with Malaysian leading experts in CSR. Our results suggests that the key issues in the journey toward wider diffusion and acceptance of CSR in Malaysia include current confusion over the meaning of CSR, the prevalent use of CSR as a PR tool, mandatory versus voluntary CSR and the role the National Mirror Committee of ISO/TMB/WG SR in this process. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] The achievability of sustainable reporting practices in agricultureCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 3 2009Belinda R. Williams Abstract This research investigates the process of change in moving from a domestic accounting standard, AASB 1037, relating to self-generating and regenerating assets (SGARAs) to an international standard, AASB 141. It focuses on the achievement (or nonachievement as it may be) of sustainable reporting practices for these agricultural assets. This paper finds that the transition to AASB 141 has allowed firms the discretion to change how they value their agricultural assets in comparison to the domestic standard. Consistency may have been achieved to a limited extent with the introduction of this financial accounting standard but comparability appears not to have been. Further, there is very limited understanding of the reporting of these assets from a user's perspective. It is concluded that this lack of consistency, comparability and understandability will not help achieve sustainability in the reporting practices of agricultural assets. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] The ecosystem approach in corporate environmental management , expert mental models and environmental drivers in the Finnish forest industryCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 2 2009Petteri Vihervaara Abstract The ecosystem approach has been adopted as the framework of the Convention on Biological Diversity, and is recommended to be used widely in the integrated management of land, water and living resources, to promote conservation and sustainable use in an equitable way, also in corporations. The forest industry is a resource-intensive branch with various impacts on aquatic and terrestrial ecosystems. Our aims in this study were to examine (i) how the ecosystem approach is implemented in the Finnish forest industry; and (ii) to outline the mental models of environmental experts of corporations, and their conceptualization of some key terms of ecosystem thinking. We interviewed 12 experts about their opinions on the main future challenges, the risks, the mistakes of the past, the possibilities and the successes confronting the forest industry. The results were analyzed using the DPSIR (Driving forces-Pressures-State-Impacts-Responses) framework model. Finally, we give several recommendations as to how the ecosystem approach can be integrated into corporate environmental management. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] Stakeholder engagement and corporate social responsibility reporting: the ownership structure effectCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 2 2009Jose-Manuel Prado-Lorenzo Abstract Social disclosure, according to Ullmann's conceptual framework (1985), could be explained by stakeholder power, strategic posture and economic performance, where the power of stakeholders is a function of the resources they control that are essential to the company. The aim of this work is to test the effect that shareholder power and dispersed ownership structure have on the decision to disclose corporate social responsibility (CSR) information in the Spanish context, controlling for the rest of the dimensions. Our results allow us to affirm that this paper tests a stakeholder theory approach to analyzing corporate social disclosures and is consistent with the framework proposed, although the power of shareholders is quite limited. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] A comparative study of corporate social responsibility in Bangladesh and PakistanCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 2 2009Malik Asghar Naeem Abstract Making a contribution to sustainable development through good corporate social responsibility presents businesses with a challenge, particularly in developing countries. This paper measures the sensitivity to corporate social responsibility amongst businesses operating in Bangladesh and Pakistan through a review of written policies of both listed local firms and multinational corporations operating there. We use the Global Compact supplemented by relevant parts of the Global Reporting Initiative Sustainability Reporting Guidelines to benchmark companies and countries. Significant differences are found between local listed companies and multinational corporations. However, all companies are seen to be failing to engage with many aspects of corporate social responsibility related to sustainable development. Specific deficiencies relate to anti-corruption, gender equality, child labor, community giving and the formal representation of workers. Few differences are found between the approaches taken by companies in Bangladesh and Pakistan. Given the development needs of the region we point to businesses being unwilling or unable to adopt sufficiently robust corporate social responsibility and point to a role for both government and civil society. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source] A strategy to communicate corporate social responsibility: cause related marketing and its dark sideCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 1 2009Ilaria Baghi Abstract Cause related marketing (CRM) is a strategy that aims to communicate a company's striving for corporate social responsibility and to improve brand image. A strategy to increase consumers' emotional involvement toward a product,cause association is to describe the cause in vivid terms. In two experiments we investigated how vivid messages might increase the effectiveness of CRM strategy. We sought to demonstrate that a vivid description of the cause could influence consumers' preferences and trust in the effective use of money collected by selling the product. Experiment 1 results showed that individuals prefer products associated with a vivid message of the social cause rather than products associated with a pallid message. Experiment 2 results suggested that vivid messages induce more positive affective reactions and a higher trust in the effective use of money than pallid ones. In the final section, the implications of CRM for corporate social responsibility are discussed. Copyright © 2008 John Wiley & Sons, Ltd and ERP Environment. [source] Managing stakeholders or the environment?CORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 1 2009The challenge of relating indicators in practice Abstract Many organizations present their environmental work in the form of annual reports and use the indicators in them for follow-up. However, internal communication and management is needed for environmental improvements. The indicators found in reports may be suitable for external communication, but are they also suitable internally and operationally? This article reviews the existing literature on environmental indicators. With the help of an operational approach, from organisation theory, and a life-cycle approach, indicators are analysed. The analysis shows that formulating indicators for internal management is not an easy task; available guidelines are of little help. It is concluded that the environment can be managed internally by relating indicators. Therefore, an additional set of indicators for internal management and a wider responsibility for the life cycle are recommended. The analysis and recommendations are illustrated with examples drawn from the field of property management. Copyright © 2008 John Wiley & Sons, Ltd and ERP Environment. [source] The role of organizational size in the adoption of green supply chain management practices in ChinaCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 6 2008Qinghua Zhu Abstract Economic globalization, increasing resource scarcity and environmental degradation have caused green supply chain management (GSCM) to become an important competitive approach for organizations involved in international trade. Using survey data collected from over 200 China-based organizations, we compare the implementation levels of five GSCM practices among small-, medium- and large-sized organizations in China. We find that medium- and large-sized organizations are more advanced than their smaller-sized counterparts on most aspects, but not necessarily all, of these GSCM practices. Future research includes possible studies on GSCM practices and promotion, especially targeting small manufacturing organizations. In addition, the influence of globalization and foreign direct investment, especially after China's entry into the WTO, could be more carefully examined. Copyright © 2008 John Wiley & Sons, Ltd and ERP Environment. [source] Corporate environmental disclosures about the effects of climate changeCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 6 2008Elizabeth Stanny Abstract We examine factors associated with the US S&P 500 firms' decisions to disclose information about the current and projected effects of climate change to institutional investors. Through the Carbon Disclosure Project, 315 institutional investors representing 41 trillion USD in assets asked the largest public firms to respond to a questionnaire about climate change. We explore whether firms' disclosures directed specifically to institutional investors are related to factors that have been found to explain voluntary disclosures to investors in general. In particular, we consider factors related to the level of scrutiny, since extant literature predicts that the cost of not disclosing increases with level of scrutiny. We find that size, previous disclosures and foreign sales are related to whether firms disclose information about climate change requested by institutional investors through the Carbon Disclosure Project. Copyright © 2008 John Wiley & Sons, Ltd and ERP Environment. [source] Environmental supply chain management, ISO 14001 and RoHS.CORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 6 2008How are small companies in the electronics sector managing? Abstract This study explores the use of environmental management systems for initiating and controlling environmental improvements in the context of supply chain cooperation. It examines how environmental requirements are reaching smaller companies in the electronics supply chain, especially in the light of recent legal changes such as enforcement of the RoHS Directive. It is based on qualitative interviews with environmental and purchasing managers of 21 small and medium-sized companies. The results point out a lack of significant drivers for these companies to implement proactive measures when dealing with environmental issues, owing to limited customer pressure. RoHS and legal compliance are the only environmental customer criteria to be met, while ISO 14001 works as an optional supplier selection criterion. In consequence, companies are not focusing on environmental work within their supply chains, and the potential of influencing the environmental profile of suppliers by shaping their ISO 14001 is not used. Copyright © 2008 John Wiley & Sons, Ltd and ERP Environment. [source] Inter-organizational use of EMSs in supply chain management: some experiences from Poland and SwedenCORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 5 2008Dagmara Nawrocka Abstract The paper investigates the possibility of using environmental management systems (EMSs) as a tool for the environmental management of supply chains. Based on interviews with environmental managers of selected companies, the paper highlights the importance of taking a long-term perspective in terms of both the cooperation with suppliers and developing the supply chain perspective for EMSs. The role of cultural influence from foreign partner companies in building the proactive environmental focus and stimulating the spread of EMSs is underlined here. In addition, the paper looks at the development, use and control of supply chain environmental requirements and their possible integration into the buyer's and supplier's EMSs. Finally, important shortcomings of EMSs, such as the lack of enforcement forbearance and the credibility of ISO 14001 certification, are discussed. Copyright © 2007 John Wiley & Sons, Ltd and ERP Environment. [source] | ||||||||||