Empowerment Process (empowerment + process)

Distribution by Scientific Domains


Selected Abstracts


Public health nurses' supervision of clients in Norway

INTERNATIONAL NURSING REVIEW, Issue 3 2005
S. Tveiten rn
Aim:, The aim of this study was to explore and describe what public health nurses (PHNs) understand by client supervision and how they perform it. Background:, The main principles of the health promotion discourse initiated by the World Health Organization (WHO) over the last 20,30 years are client participation and the view of the client as expert. Supervision is one relevant intervention strategy in the empowerment process, in which these principles play a central role. There is a lack of research pertaining to the intervention models employed by PHNs. Methods:, Twenty-three transcribed audiotaped dialogues between PHNs and their clients were analysed by means of qualitative content analysis. Findings:, What the PHNs understand by supervision and how they perform it can be described by three themes: continuity in relationships and reflexivity in the supervision approach, communicating with the client about his/her needs, problems and worries; and the organization of client supervision. Conclusions:, The PHNs in this study understand client supervision as communication and relationships with clients on the subject of a healthy lifestyle, child development and coping with everyday life. The PHNs' approach to client supervision seemed to include aspects of empowerment by means of client participation and the view of the client as expert. However, the PHNs themselves had an expert role. [source]


Empowerment and peer support: structure and process of self-help in a consumer-run center for individuals with mental illness,

JOURNAL OF COMMUNITY PSYCHOLOGY, Issue 6 2009
Russell K. Schutt
Personal empowerment is a guiding philosophy of many mental health service programs, but there has been little empirical research on the empowerment process in these programs. The authors examine social processes and consumer orientations within a self-help drop-in center for individuals with psychiatric disabilities, using intensive interviews and focus groups. They investigate motives for consumer involvement, bases for program retention, and processes of participant change. Motives for involvement in the center were primarily instrumental, whereas the bases of retention were more often maintaining social support and developing self-esteem. Participants valued the center's nonstigmatizing environment and its supportive consumer staff. Some used the opportunity to become a staff member to move into a more normalized social role; all seemed to derive benefits from helping peers. There were indications of some staff members adopting a more authoritarian posture, but participants repeatedly lauded most staff for their supportive orientation. The authors conclude that the "helper/therapy" process was a key to successful empowerment. © 2009 Wiley Periodicals, Inc. [source]


Social entrepreneurship: understanding consumer motives for buying The Big Issue

JOURNAL OF CONSUMER BEHAVIOUR, Issue 3 2005
Sally A. Hibbert
Abstract This paper examines consumer response to a particular social entrepreneurship initiative, The Big Issue. Focusing on consumer motivation, the research explores the utilitarian value of the product as compared to the desire to help the homeless as the primary motivation for purchase. The research found that, although the utilitarian value partly motivated purchase, consumers widely perceived there to be a helping dimension to the exchange. Consumers valued the empowerment goals espoused by The Big Issue and found it rewarding to play a part in the empowerment process. The appearance and manner of The Big Issue vendors influenced consumer reactions to the initiative, indicating a need for careful management of ,beneficiary portrayal' in this context. [source]


Empowering salespeople: Personal, managerial, and organizational perspectives

PSYCHOLOGY & MARKETING, Issue 2 2006
Rolph E. Anderson
The traditional seven steps of personal selling have remained virtually unchanged since the early 1900s. Meanwhile, the actual roles and duties of salespeople have pushed far into customer relationship management (CRM). Psychologically and professionally, salespeople need greater empowerment for their expanding CRM responsibilities. However, empowerment is a complex process requiring several individual, managerial, and organizational changes for successful implementation. As part of the empowerment process for its salespeople, companies need to provide supporting structures, processes, and incentives for customer-oriented behavior. At the same time, the Internet and other telecommunications advances in the macroenvironment are accelerating empowerment changes in personal selling,mainly on the customer side of the exchange. To effectively and efficiently carry out their growing yet still poorly defined CRM roles, salespeople need to be comprehensively empowered, trained, motivated, and rewarded. Companies that most effectively empower their salespeople should reap substantial rewards in profitability and loyalty from both their salespeople and customers. © 2006 Wiley Periodicals, Inc. [source]


Youth, community belonging, planning and power

JOURNAL OF COMMUNITY & APPLIED SOCIAL PSYCHOLOGY, Issue 4 2007
Caterina Arcidiacono
Abstract In order to explain people's action in the community to which they feel they belong (Arcidiacono, 2006; Brodsky, 2006; De Piccoli & Tartaglia, 2006), this study investigates the power perception in relation to the local community, based on two studies of Neapolitan youths. Both research projects, one with 101 participants and the other with 600 participants, looked at youth community belonging, respectively focusing on problems connected to youth unemployment, on related resources (Arcidiacono, Sommantico, & Procentese, 2001), and finally on youth planning of future actions in the community (Arcidiacono, Di Napoli, & Sarnacchiaro, submitted). A reinterpretation of the categories emerging from these studies was carried out, by first adopting the grounded theory methodology and subsequently the Prilleltensky (in press) approach of a greater conceptualization within the power frame. The classification undertaken suggests that the perception of a lack of youth power is closely linked to their expectations for the local community. A lack of individual and social power, rage and hopelessness is the core evidence among our interviewees. Powerlessness firstly denies empowerment, thus it is as if young people distance themselves from the context. The assumption of this perspective opens new paths through which promoting empowerment processes. Copyright © 2007 John Wiley & Sons, Ltd. [source]