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Emotion Work (emotion + work)

Distribution by Scientific Domains

Business, Economics, Finance and Accounting	50%
Medical Sciences	37%

Selected Abstracts

Discrepant Feeling Rules and Unscripted Emotion Work: Women Coping With Termination for Fetal Anomaly

AMERICAN JOURNAL OF ORTHOPSYCHIATRY, Issue 4 2009
Judith L. M. McCoyd PhD
The sociology of emotion is rapidly evolving and has implications for medical settings. Advancing medical technologies create new contexts for decision-making and emotional reaction that are framed by "feeling rules." Feeling rules guide not only behavior, but also how one believes one should feel, thereby causing one to attempt to bring one's authentic feelings into line with perceived feeling rules. Using qualitative data, the theoretical existence of feeling rules in pregnancy and prenatal testing is confirmed. Further examination extends this analysis: at times of technological development feeling rules are often discrepant, leaving patients with unscripted emotion work. Data from a study of women who interrupted anomalous pregnancies indicate that feeling rules are unclear when competing feeling rules are operating during times of societal and technological change. Because much of this occurs below the level of consciousness, medical and psychological services providers need to be aware of potential discrepancies in feeling rules and assist patients in identifying the salient feeling rules. Patients' struggles ease when they can recognize the discrepancies and assess their implications for decision-making and emotional response. [source]

Emotion Work and Emotion Space: Using a Spatial Perspective to Explore the Challenging of Masculine Emotion Management Practices

BRITISH JOURNAL OF MANAGEMENT, Issue 2008
Patricia Lewis
This paper sets out to investigate the possibility that employees may challenge management through their colonization of work space, facilitated by the transportation of ,private' behaviours and activities into the ,public' world of organization. It does this within the context of a broader project on the management of emotions within a special care baby unit characterized as a high risk, emergency working environment. Focusing on the experience of night nurses and drawing on the concept of differential space the article seeks to demonstrate how the dominant form of emotion work (characterized as masculine) on the unit may be contested. This is done through the creation of the unit at night as a space of empowerment, achieved through the visible enactment of a feminized form of emotion work. In this sense the analysis explores how the performance of feminine emotion work can be understood as acts of spatial resistance to the authority of the masculine emotion regime. In other words night nurses make the special care baby unit into a space which challenges the masculinist emotion management which dominates the unit. It will be suggested that our understanding of the performance of emotion management practices in particular and management practices in general may be limited if space is ignored. [source]

The Performance of Desire: Gender and Sexual Negotiation in Long-Term Marriages

JOURNAL OF MARRIAGE AND FAMILY, Issue 2 2008
Sinikka Elliott
We integrate theoretical traditions on the social construction of gender, heterosexuality, and marriage with research and theory on emotion work to guide a qualitative investigation of how married people understand and experience sex in marriage. Results, based on 62 in-depth interviews, indicate that married men and women tend to believe that sex is integral to a good marriage and that men are more sexual than women. Moreover, husbands and wives commonly experience conflict around sex and undertake emotion work to manage their own and their spouse's feelings about sex. We refer to this emotion work as "performing desire" and show how it is linked to gendered experiences in marriage and to competing cultural discourses around gender, heterosexuality, and marriage. [source]

The implications of healthcare reforms for the profession of nursing

NURSING INQUIRY, Issue 2 2001
Robert Dingwall
The implications of healthcare reforms for the profession of nursing This paper offers a wide-ranging analysis of concerns that the value of emotion work within nursing is being eroded. We examine the occupation's historical development to argue that, in so far as emotion work has any essence within nursing, it is as an occupational myth which has been deployed to legitimate nurses' jurisdictional claims. We argue that recent developments in health-care raise questions about the benefits of claims of this kind and suggest that a little more realism about the nature of nursing work might make for a more sustainable professional future. [source]

Discrepant Feeling Rules and Unscripted Emotion Work: Women Coping With Termination for Fetal Anomaly

Beyond Cognition: Affective Leadership and Emotional Labor

PUBLIC ADMINISTRATION REVIEW, Issue 1 2009
Meredith A. Newman
How do the concepts of emotional labor and artful affect translate into our understanding of leadership? Where would one find affective leadership in practice? To address these questions, the workdays of civil servants are examined. Based on interviews and focus groups, the authors set forth in their own words how social workers, 911 operators, corrections officials, detectives, and child guardians experience their work. These interviews reveal the centrality of emotion work in the service exchange and underscore affective leadership in practice. The authors conclude that the most important challenge facing public administrators is not to make work more efficient but to make it more humane and caring. Affective leadership, and recognition of the centrality of emotional labor therein, are the means by which this approach is championed. [source]