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E-government Services (e-government + services)

Distribution by Scientific Domains

Information Science and Computing	71%

Selected Abstracts

Th e Decision to Contract Out: A Study of Contracting for E-Government Services in State Governments

PUBLIC ADMINISTRATION REVIEW, Issue 3 2007
Anna Ya Ni
Government contracting, especially for information technology products and services, has accelerated in recent years in the United States. Drawing on the insights of privatization studies, the authors examine the economic and political rationales underpinning government decisions to contract out e-government services. This article tests the extent to which economic and political rationality influence governments' contracting decisions using data from multiple sources: a survey conducted by National Association of State Chief Information Officers, a survey by the National Association of State Procurement Officers, the Council of State Legislatures, and macro-level state data from the U.S. Census Bureau. Important factors affecting the state-level contracting decision are population size, market size, the competitiveness of the bidding process, the professional management of contracts, the partisan composition of legislatures, and political competition. Political rationales appear to play a major role in state contracting decisions. Some arguments associated with markets and economic rationality are clearly politically motivated. [source]

The utilization of e-government services: citizen trust, innovation and acceptance factors,

INFORMATION SYSTEMS JOURNAL, Issue 1 2005
Lemuria Carter
Abstract. Electronic government, or e-government, increases the convenience and accessibility of government services and information to citizens. Despite the benefits of e-government , increased government accountability to citizens, greater public access to information and a more efficient, cost-effective government , the success and acceptance of e-government initiatives, such as online voting and licence renewal, are contingent upon citizens' willingness to adopt this innovation. In order to develop ,citizen-centred' e-government services that provide participants with accessible, relevant information and quality services that are more expedient than traditional ,brick and mortar' transactions, government agencies must first understand the factors that influence citizen adoption of this innovation. This study integrates constructs from the Technology Acceptance Model, Diffusions of Innovation theory and web trust models to form a parsimonious yet comprehensive model of factors that influence citizen adoption of e-government initiatives. The study was conducted by surveying a broad diversity of citizens at a community event. The findings indicate that perceived ease of use, compatibility and trustworthiness are significant predictors of citizens' intention to use an e-government service. Implications of this study for research and practice are presented. [source]

Intelligent e-government services with personalized recommendation techniques

INTERNATIONAL JOURNAL OF INTELLIGENT SYSTEMS, Issue 5 2007
Xuetao Guo
Information overload is becoming one of the problems that hinder the effectiveness of e-government services. Intelligent e-government services with personalized recommendation techniques can provide a solution for this problem. Existing recommendation approaches have not entirely considered the influences of attributes of various online services and may result in no guarantee of recommendation accuracy. This study proposes a new approach to handle recommendation issues of one-and-only items in e-government services. The proposed approach integrates the techniques of semantic similarity and the traditional item-based collaborative filtering. A recommender system named Smart Trade Exhibition Finder has been developed to implement the proposed recommendation approach. The recommender system can be applied in e-government services to improve the quality of government-to-business online services. © 2007 Wiley Periodicals, Inc. Int J Int Syst 22: 401,417, 2007. [source]