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Business World (business + world)
Selected AbstractsAdapting Work Analysis to a Fast-Paced and Electronic Business WorldINTERNATIONAL JOURNAL OF SELECTION AND ASSESSMENT, Issue 4 2000Juan I. Sanchez The reliance of traditional job analysis on job incumbents as the primary source of work-analytic data is critically examined. It is argued that the sole use of incumbents is practically and theoretically unjustified. The incorporation of non-incumbents to the work analysis process is advocated, especially when abstract human attributes and strategic requirements are evaluated. The time and resource savings afforded by the use of mechanical estimation of work dimensions are also discussed. A revision of traditional formats of data collection in job analysis such as paper-and-pencil surveys and face-to-face interviews is proposed. Instead, the potential work-analytic uses of electronic records of work information nowadays available in electronic performance monitoring systems are outlined. [source] Constructing deliberative agents with case-based reasoning technologyINTERNATIONAL JOURNAL OF INTELLIGENT SYSTEMS, Issue 12 2003J. M. Corchado This article shows how autonomous agents may be constructed with the help of case-based reasoning (CBR) systems. The advantages and disadvantages of deliberative agents are discussed, and it is shown how to solve some of their inconveniences, especially those related to their implementation and adaptation. The Internet is one of the most popular vehicles for disseminating and sharing information through computer networks and it is influencing the business world. An agent-based solution is presented to show how the proposed technology may facilitate and improve an e-business strategy. © 2003 Wiley Periodicals, Inc. [source] Local Governance as Government,Business Cooperation in Western Democracies: Analysing Local and Intergovernmental Effects by Multi-Level ComparisonINTERNATIONAL JOURNAL OF URBAN AND REGIONAL RESEARCH, Issue 3 2008CLEMENTE J. NAVARRO YÁÑEZ Abstract The internationalization of economics and politics has forced local governments to develop new context-appropriate strategies; these strategies, characterized by a greater degree of interaction with non-governmental key actors and with the business world in particular, have been termed local or urban governance. This article is intended to illustrate the impact of three factors , local leadership, local political arenas and intergovernmental relationships , on the formation of cooperative networks between local governments and business organizations as one of the basic types of urban governance model. To achieve this, a comparative multi-level analysis presenting the CEO's perpective on such issues was conducted. The results show how local and intergovernmental opportunity costs and leadership are the factors that largely determine the degree of collaboration between local government and business. Résumé L'internationalisation de l'économie et de la politique a forcé les gouvernements locaux àélaborer de nouvelles stratégies en fonction des contextes ; caractérisées par une interaction plus forte avec des acteurs-clés non gouvernementaux et avec le monde de l'entreprise en particulier, ces stratégies ont reçu l'appellation de gouvernance locale ou urbaine. L'impact de trois facteurs , autorité locale, arènes politiques locales et relations intergouvernementales , sur la formation des réseaux de coopération entre gouvernements locaux et entreprises est présenté comme l'un des types essentiels de modèle de gouvernance urbaine. Pour ce faire, une analyse comparative multi-niveaux a été menée sur la vision des directions générales d'entreprises concernant ces questions. Les résultats montrent la manière dont les autorités et les coûts d'opportunité locaux et intergouvernementaux déterminent en grande partie le degré de collaboration entre les gouvernements locaux et le monde des affaires. [source] Defining corporate social responsibility,JOURNAL OF PUBLIC AFFAIRS, Issue 3-4 2006Wan Saiful Wan-Jan This paper aims to provide a working definition of corporate social responsibility (CSR). It begins by describing how the lack of a widely agreed definition contributed to misunderstandings and cynicism towards the concept itself and argued that hence the need for a working definition. The paper then goes on to divide current literature on CSR, and current business practices, into two main categories depending on the way CSR is perceived,as an ethical position or as a business strategy. A brief overview on how CSR is practised in the real business world is also presented. The paper describes how practitioners seem to be practising CSR despite the lack of a universally agreed definition. Subsequently, based on the ongoing academic debates on CSR and on examples of what is happening in the real business world, the paper concludes with a proposed definition that reconciles ongoing academic debates with practice. Copyright © 2006 John Wiley & Sons, Ltd. [source] Leadership development needs of the business worldLEADER TO LEADER, Issue S1 2006Blair Sheppard [source] Training and performance improvement professionals' perspectives on ethical challenges during evaluationPERFORMANCE IMPROVEMENT QUARTERLY, Issue 1 2010Seung Youn (Yonnie) Chyung EdD Ethical concerns are rising in the business world. With this in mind, training and performance improvement practitioners, especially during evaluation projects, should be aware of principles and codes of ethics, and their behaviors and decisions should reflect the standards recognized by members of the professional society. A study was conducted with 108 training and performance improvement practitioners to reveal the reasoning behind their judgments of ethically challenging evaluation situations and to understand their rationales through the lens of existing guiding principles. Participants read three scenarios and judged the ethicality of the evaluator's actions in each scenario. Results revealed that participants who were aware of both the International Society for Performance Improvement's Code of Ethics and American Evaluation Association's Guiding Principles for Evaluators were stricter in their judgments about the ethicality of one scenario than those who were not. This article discusses implications of the results and higher education's role in reinforcing an ethical culture and ethical practice by employees. [source] The Modern Call Center: A Multi-Disciplinary Perspective on Operations Management ResearchPRODUCTION AND OPERATIONS MANAGEMENT, Issue 6 2007Zeynep Aksin Call centers are an increasingly important part of today's business world, employing millions of agents across the globe and serving as a primary customer-facing channel for firms in many different industries. Call centers have been a fertile area for operations management researchers in several domains, including forecasting, capacity planning, queueing, and personnel scheduling. In addition, as telecommunications and information technology have advanced over the past several years, the operational challenges faced by call center managers have become more complicated. Issues associated with human resources management, sales, and marketing have also become increasingly relevant to call center operations and associated academic research. In this paper, we provide a survey of the recent literature on call center operations management. Along with traditional research areas, we pay special attention to new management challenges that have been caused by emerging technologies, to behavioral issues associated with both call center agents and customers, and to the interface between call center operations and sales and marketing. We identify a handful of broad themes for future investigation while also pointing out several very specific research opportunities. [source] Religion, Spirituality, and the Workplace: Challenges for Public AdministrationPUBLIC ADMINISTRATION REVIEW, Issue 1 2007Stephen M. King The relationship between religion and politics in the United States is a much-studied academic area, particularly evident in political institutional and behavioral venues such as interest groups, electoral behavior, and political culture. One academic area that has not received much attention is the influence of religion on public administration. Recently, however, public administration scholars have begun to mimic their counterparts in the business world by examining the role of religion and spirituality in the public workplace, especially with regard to organizational performance, ethical behavior patterns, decision making, and the personal spiritual health of employees. This article examines the role and impact of religion and spirituality in the workplace, reviews court cases and political measures regarding religious expression in the public sector, explores a private sector model to explain the interrelationship between religion and spirituality in the public workplace, and challenges public administrators to consider the positive role that religion and spirituality can play in the public workplace. [source] Characteristics of technical visionaries as perceived by American and British industrial physicistsR & D MANAGEMENT, Issue 1 2006Bruce A. Vojak This research explores which characteristics most frequently appear in industrial technical visionaries and which are perceived as being the most important contributors to their success. Industrial technical visionaries are defined as ,technical individuals who effectively synthesize multiple technologies and business strategy to identify new and innovative breakthrough products and processes'. The perceptions of a total of 418 American and British industrial physicists were evaluated for this study to produce the first descriptive analysis of these key individuals based on a large-scale investigation. The research provides a profile of technical visionary characteristics that can be employed in identifying those with the potential for contributing in this role. In addition to their recognized depth and breadth of technical expertise, technical visionaries are, first and foremost, emotionally involved, energetic, stubborn in pursuing objectives and interpersonally capable. They are a self-motivated driving force in a firm, not just the source of technical insight. These individuals' knowledge of, and ability to navigate, the business world is perceived as more important to their success than most of their technical skills, other than technical depth. Finally, the traits associated with technical visionaries' ,idealist' nature are perceived as important, indicating that this characteristic should not be overlooked as defining who these individuals are. [source] From government to governance: External influences on business risk managementREGULATION & GOVERNANCE, Issue 1 2007Bridget M. Hutter Abstract The influence of external organizations and pressures on business risk management practices has hitherto been examined through the influence of state regulatory regimes on businesses. This article concentrates on key socio-legal concerns about the influence of the law in social and economic life. We know that the sources of regulation and risk management are diversifying beyond the state. What we do not have is much empirically informed research about the range of sources influencing the business world and in particular the weighting of influence exercised by them. In this paper we explore the understandings regulatory actors have of the different external pressures on business risk management through an empirical study of the understandings of those in the food retail sector about the management of food safety and food hygiene risks. A broader objective is to throw some further light onto the debate about regulation within and beyond the state. [source] Culture Club: An Interview with Fons TrompenaarsBUSINESS STRATEGY REVIEW, Issue 1 2002George Bickerstaffe In a globalised business world, the interaction of cultures in a business setting is a crucial but strangely overlooked area of study. Fons Trompenaars wants to put that right. Interview by George Bickerstaffe. [source] Stimulating Simulations: Making the European Union a Classroom RealityINTERNATIONAL STUDIES PERSPECTIVES, Issue 2 2000Gretchen J. Van Dyke This article examines the organization and development of the Mid-Atlantic European Union Simulation Consortium (MEUSC), with special emphasis on linking theory to practice within its simulation program. The MEUSC program, initiated in 1993, brings fifteen colleges and universities to Washington, D.C., each December for an intercollegiate experiential learning exercise on the European Union. During the simulation, students meet with professional diplomats from both the United States and Europe, and they engage in consensus-building activities that mirror the decision-making processes of the EU Commission, Parliament, Council of Ministers, and the European Council. As a result, participants are able to refine and enhance a range of academic and practical skills that are keys for success in today's political and business worlds. The authors of this article make special use of a survey that was undertaken to gauge the impact of the simulation on its participants and, thus, its success as an educational venture. [source] Would-be business worldsCOMPLEXITY, Issue 2 2000John L. Casti No abstract is available for this article. [source] | |||||||||||||