Stakeholder Engagement (stakeholder + engagement)

Distribution by Scientific Domains


Selected Abstracts


Stakeholder engagement and corporate social responsibility reporting: the ownership structure effect

CORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 2 2009
Jose-Manuel Prado-Lorenzo
Abstract Social disclosure, according to Ullmann's conceptual framework (1985), could be explained by stakeholder power, strategic posture and economic performance, where the power of stakeholders is a function of the resources they control that are essential to the company. The aim of this work is to test the effect that shareholder power and dispersed ownership structure have on the decision to disclose corporate social responsibility (CSR) information in the Spanish context, controlling for the rest of the dimensions. Our results allow us to affirm that this paper tests a stakeholder theory approach to analyzing corporate social disclosures and is consistent with the framework proposed, although the power of shareholders is quite limited. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source]


Reconstructing ripeness II: Models and methods for fostering constructive stakeholder engagement across protracted divides

CONFLICT RESOLUTION QUARTERLY, Issue 1 2008
Peter T. Coleman
A priority objective for diplomats, mediators, negotiators, and other individuals working to rectify seemingly intractable conflicts is to help foster stakeholder "ripeness," or a willingness and commitment to engage constructively in the conflict. This is often extremely difficult to achieve due to long histories between the parties of animosity, suspicion, hostility, and fear. Ripeness theory has been a useful starting point for understanding such motives, but has limited explanatory power under conditions of intractable conflict. The second in a two-part series, this article outlines the implications for practice resulting from an analysis of interviews with expert scholar-practitioners working in the field with intractable conflicts. [source]


CSR in business start-ups: an application method for stakeholder engagement

CORPORATE SOCIAL RESPONSIBILITY AND ENVIRONMENTAL MANAGEMENT, Issue 6 2009
Jose Luis Retolaza
Abstract In this paper, we propose a Corporate Social Responsibility (CSR) method to apply in business start-ups or newly created firms, whose main aim is the engagement of stakeholders. Several different CSR resources have been developed from various initiatives, both public and private. However, these initiatives do not highlight and consider the characteristics of newly created firms; moreover, most CSR theories and methods of applying social responsibility in firms are focused on medium and large firms, whose characteristics are so different, compared to start-ups and newly created firms. The method proposed in this paper shows the possibility, at least theoretically, to implement a CSR method to tackle all of the interests of future and potential stakeholders in business start-ups. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source]


Participation of experts and non-experts in a sustainability assessment of mobility

ENVIRONMENTAL POLICY AND GOVERNANCE, Issue 4 2009
Lorraine Whitmarsh
Abstract The complexity, ambiguity and subjectivity that surround persistent problems of unsustainability, such as mobility, highlight the importance of stakeholder engagement in both knowledge production and policy development. This paper reports on research within the EU-funded MATISSE project to develop tools and methods for Integrated Sustainability Assessment (ISA), a novel interdisciplinary and participatory approach to sustainability strategy development. Two different methods , expert focus groups and citizen deliberative workshops , were employed to elicit knowledge and preferences of European stakeholders in respect of sustainable mobility. Findings from these exercises indicate areas of both convergence and divergence in the visions of sustainable mobility futures depicted by different stakeholder groups. Stakeholders agreed on the need to address problems of unsustainability in the transport sector, and identified broadly similar environmental, social and economic criteria for sustainable transport. Amenity of transport was more important for citizens, while experts focussed on pragmatic and technological issues. Both groups favoured modal shift and novel technologies, and citizens also supported demand reduction measures and choices; however, a range of barriers to achieving sustainable mobility was also identified by participants. Stakeholder feedback suggests the process was valuable and acted as a forum for social learning and the co-production of knowledge by citizens and experts, while at the same time empowering these groups to participate in an important social issue such as transport. The value and limitations of these methods for ISA are discussed and avenues for further research proposed. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment. [source]


Developing interdisciplinary maternity services policy in Canada.

JOURNAL OF EVALUATION IN CLINICAL PRACTICE, Issue 1 2010
Evaluation of a consensus workshop
Abstract Context, Four maternity/obstetrical care organizations, representing women, midwives, obstetricians and family doctors conducted interdisciplinary policy research under auspices of four key stakeholder groups. These projects teams and key stakeholders subsequently collaborated to develop consensus on strategies for improved maternity services in Ontario. Objectives, The objective of this study is to evaluate a 2-day research synthesis and consensus building conference to answer policy questions in relation to new models of interdisciplinary maternity care organizations in different settings in Ontario. Methods, The evaluation consisted of a scan of individual project activities and findings as were presented to an invited audience of key stakeholders at the consensus conference. This involved: participant observation with key informant consultation; a survey of attendees; pattern processing and sense making of project materials, consensus statements derived at the conference in the light of participant observation and survey material as pertaining to a complex system. The development of a systems framework for maternity care policy in Ontario was based on secondary analysis of the material. Findings, Conference participants were united on the importance of investment in maternity care for Ontario and the impending workforce crisis if adaptation of the workforce did not take place. The conference participants proposed reforming the current system that was seen as too rigid and inflexible in relation to the constraints of legislation, provider scope of practice and remuneration issues. However, not one model of interdisciplinary maternity/obstetrical care was endorsed. Consistency and coherence of models (rather than central standardization) through self-organization based on local needs was strongly endorsed. An understanding of primary maternity care models as subsystems of networked providers in complex health organizations and a wider social system emerged. The patterns identified were incorporated into a complexity framework to assist sense making to inform policy. Discussion, Coherence around core values, holism and synthesis with responsiveness to local needs and key stakeholders were themes that emerged consistent with complex adaptive systems principles. Respecting historical provider relationships and local history provided a background for change recognizing that systems evolve in part from where they have been. The building of functioning relationships was central through education and improved communication with ongoing feedback loops (positive and negative). Information systems and a flexible improved central and local organization of maternity services was endorsed. Education and improved communication through ongoing feedback loops (positive and negative) were central to building functioning relationships. Also, coordinated central organization with a flexible and adaptive local organization of maternity services was endorsed by participants. Conclusions, This evaluation used an approach comprising scoping, pattern processing and sense making. While the projects produced considerable typical research evidence, the key policy questions could not be addressed by this alone, and a process of synthesis and consensus building with stakeholder engagement was applied. An adaptive system with local needs driving a relationship based network of interdisciplinary groupings or teams with both bottom up and central leadership. A complexity framework enhanced sense making for the system approaches and understandings that emerged. [source]


The five capabilities of socially responsible companies

JOURNAL OF PUBLIC AFFAIRS, Issue 2 2004
Leeora D. Black
Abstract This paper develops and tests a model that integrates processes of public affairs management with stakeholder engagement and dialogue, business ethics and social reporting to explain social responsibility capabilities in organisations. The model, called Corporate Social Responsibility Management Capacity, describes social responsiveness as arising from a firm's social responsibility orientation and its public relations orientation. The paper shows how the model can be used by managers to measure, manage and improve their company's ability to be socially responsible. Copyright © 2004 Henry Stewart Publications [source]


The emergence of service-based integrated coastal management in the UK

AREA, Issue 3 2010
Tracey Hewett
Coastal partnerships are the primary mechanism to support local and regional integrated coastal management (ICM) in the United Kingdom. This paper identifies four evolutionary stages of coastal partnership development, in which partnerships pass through stages of foundation, challenge, reflection and renewal. Through examining these stages, it was apparent that the manner in which coastal partnerships in the UK support ICM has evolved from a plan-led approach to a service-based approach since the early 1990s. In the service-based approach, partnerships support ICM through an ongoing programme of facilitated stakeholder engagement, capacity building and information exchange, rather than through the development and implementation of an outcome-based management plan. This has been prompted by a number of interconnected factors, including funding scarcity, a historic lack of national-level support and ambiguous evidence of success. Following a discussion of the benefits and burdens of the service-based approach, the paper concludes that whilst the service-based ICM support model offers many advantages and opportunities, the wider coastal governance framework in the UK may still present considerable challenges to its future success. [source]


Partnering for Greater Success: Local Stakeholders and Research in Tropical Biology and Conservation

BIOTROPICA, Issue 5 2009
Karen A. Kainer
ABSTRACT Local communities are important stakeholders in resource management and conservation efforts, particularly in the developing world. Although evidence is mixed in suggesting that these resident stakeholders are optimal forest stewards, it is highly unlikely that large tracts of tropical forests will be conserved without engaging local people who depend on them daily for their livelihoods. Stakeholders, who reside in biodiverse ecosystems like tropical forests, are the largest direct users and ultimate decision-makers of forest fate, can be important investors in conservation, harbor local ecological knowledge that complements Western science and frequently have long-term legitimate claims on lands where they reside. Research partnerships with local stakeholders can increase research relevance, enhance knowledge exchange and result in greater conservation success. Different phases of the research cycle present distinct opportunities for partnership, with flexibility in timing, approaches and strategies depending on researcher and local stakeholder needs and interests. Despite being the last step in the research process, dissemination of results can be the best starting point for researchers interested in experimenting with local stakeholder engagement. Still, tropical biologists might not choose to partner with local people because of lack of institutional rewards, insufficient training in stakeholder engagement, insecure research infrastructure in community settings, and time and funding limitations. Although not appropriate in all cases and despite significant challenges, some biological scientists and research institutions have successfully engaged local stakeholders in the research process, proving mutually beneficial for investigators and local people alike and resulting in important innovations in tropical biology and conservation. [source]


Trust, reputation and corporate accountability to stakeholders

BUSINESS ETHICS: A EUROPEAN REVIEW, Issue 1 2001
Tracey Swift
This paper explores the relationship between accountability, trust and corporate reputation building. Increasing numbers of corporations are mobilising themselves to put more and more information out into the public domain as a way of communicating with stakeholders. Corporate social accounting and stakeholder engagement is happening on an unprecedented scale. Rather than welcoming such initiatives, academics have been quick to pick faults with contemporary social auditing and reporting, claiming that in its current form it is not about demonstrating accountability at all, but rather about building corporate reputation. Academics argue that ,accountability should hurt', that if accountability is an enjoyable process, then the organisation isn't doing it right. For organisations that are currently engaging with stakeholders and ostensibly becoming more transparent about their corporate social performance, this kind of critique is likely to be bewildering. This paper argues that central to the notion of accountability and to contemporary social accounting practice is the concept of trust. Accountability is based upon a distrust of corporate management, whereas corporate reputation building is about strategically seeking to establish trust in stakeholder relationships in order to negate formal accountability requirements. Using a split trust continuum, the paper seeks to explain and synthesise what seem to be two very different paradigms of organisational transparency. [source]


Teaching sustainability in a global MBA: insights from the OneMBA

BUSINESS STRATEGY AND THE ENVIRONMENT, Issue 3 2005
Nigel Roome
Abstract This paper reports on a module designed to deliver education for sustainability within the framework of the new generation of global executive MBAs. The module described was taught as part of OneMBA, an executive MBA involving five business schools located in Hong Kong, Brazil, Mexico, the USA and Europe. The paper describes the key skills, insights and pedagogy used in this module. Conceptual and theoretical material, cases, role-plays and site visits were developed to provide an understanding of sustainability and its relationship with supply-chain management. Emphasis was placed on sustainability as a context-specific approach, the deployment of systems thinking skills, and stakeholder engagement. The module addressed the paradoxes that arise among stakeholders who populate global supply chains. Sustainability was considered from global, European and local perspectives in Rotterdam and Gdansk through a project that considered extending Unilever's sustainable agriculture initiative to Poland. Copyright © 2005 John Wiley & Sons, Ltd and ERP Environment. [source]