Service Motivation (service + motivation)

Distribution by Scientific Domains

Kinds of Service Motivation

  • public service motivation


  • Selected Abstracts


    GOVERNMENT CALLING: PUBLIC SERVICE MOTIVATION AS AN ELEMENT IN SELECTING GOVERNMENT AS AN EMPLOYER OF CHOICE

    PUBLIC ADMINISTRATION, Issue 4 2008
    WOUTER VANDENABEELEArticle first published online: 11 JUL 200
    The article assesses public service motivation as a possible influence in the attractiveness of government as an employer by embedding it into a person-organization fit framework. First, a theoretical framework is developed and all relevant concepts are discussed. In addition, a set of hypotheses concerning the research question is developed. A sample of 1714 final year masters students demonstrates that the presence of public service motivation positively correlates with the preference for prospective public employers. For government organizations that display a high degree of publicness, the effect of public service motivation as a predictor for employer preference is stronger. Next to building a middle range theory on public service motivation, the article also reveals that public service motivation is present at a pre-entry level. [source]


    Does Public Service Motivation Adapt?

    KYKLOS INTERNATIONAL REVIEW OF SOCIAL SCIENCES, Issue 2 2010
    Yannis Georgellis
    SUMMARY Theoretical arguments highlight the importance of Public Service Motivation (PSM) in underpinning employment relationships in the public sector, mainly based on the presumption that many aspects of public service provision are non-contractible. Consequently, hiring workers who are public service, or pro-socially, motivated helps to overcome incentive problems and to increase organizational efficiency, thus reducing the need for high-powered incentives. However, such an argument would be undermined should workers' pro-social or intrinsic motivation dissipates rapidly with job tenure. Based on longitudinal data from the British Household Panel Survey (BHPS), we explore patterns of overall and domain satisfaction measures for workers who made the transition from private to public sector employment. We are particularly interested in finding out whether any possible boost in satisfaction with the nature of the work itself, our proxy for pro-social or Public Service Motivation (PSM), associated with accepting public sector employment dissipates following the transition into public sector employment. Our results reject the hypothesis of a rapid and complete adaptation of PSM back to baseline or pre-transition levels. Interestingly, this is not the case for public to private or for within-sector transitions, which result in a short-lived increase in intrinsic motivation. This is welcome evidence for the advocates of the benefits of having pro-socially or intrinsically motivated people working in the public sector. [source]


    GOVERNMENT CALLING: PUBLIC SERVICE MOTIVATION AS AN ELEMENT IN SELECTING GOVERNMENT AS AN EMPLOYER OF CHOICE

    PUBLIC ADMINISTRATION, Issue 4 2008
    WOUTER VANDENABEELEArticle first published online: 11 JUL 200
    The article assesses public service motivation as a possible influence in the attractiveness of government as an employer by embedding it into a person-organization fit framework. First, a theoretical framework is developed and all relevant concepts are discussed. In addition, a set of hypotheses concerning the research question is developed. A sample of 1714 final year masters students demonstrates that the presence of public service motivation positively correlates with the preference for prospective public employers. For government organizations that display a high degree of publicness, the effect of public service motivation as a predictor for employer preference is stronger. Next to building a middle range theory on public service motivation, the article also reveals that public service motivation is present at a pre-entry level. [source]


    THE IMPACT OF PUBLIC SERVICE MOTIVES ON WORK OUTCOMES IN AUSTRALIA: A COMPARATIVE MULTI-DIMENSIONAL ANALYSIS

    PUBLIC ADMINISTRATION, Issue 4 2007
    JEANNETTE TAYLORArticle first published online: 12 OCT 200
    There is a general consensus that individuals who are driven to serve the public interest can possess a mix of public service motives for engaging in altruistic actions. This article proposes that when analysed simultaneously, some public service motives may play a more important role than others in influencing work outcomes. The pressing questions are which ones and how? Through a survey of a group of Australian public sector employees, this article explores the relationship between the various dimensions of public service motivation (PSM) and the common work outcomes: organizational commitment, job satisfaction and job motivation. The combinations of PSM dimensions that had a greater impact on these work outcomes are also found to vary with different outcomes. [source]