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Process Point (process + point)
Selected AbstractsSurvival and Event History Analysis: A Process Point of View by Odd O. Aalen, Ørnulf Borgan, Håkon K. GjessingINTERNATIONAL STATISTICAL REVIEW, Issue 3 2009Jayanta K. Ghosh No abstract is available for this article. [source] Survival and Event History Analysis: A Process Point of View by AALEN, O. O., BORGAN, O., and GJESSING, H. K.BIOMETRICS, Issue 2 2009Patricia Grambsch No abstract is available for this article. [source] E-learning: a service offeringKNOWLEDGE AND PROCESS MANAGEMENT: THE JOURNAL OF CORPORATE TRANSFORMATION, Issue 4 2004Anu Moisio In Finland, both public and private organizations are actively applying information and communication technology (ICT) in adult education. Providing ICT-supported education, e-learning, requires focus on the virtual setting, but also on physical and human factors. Studying the e-learning phenomenon from a service perspective gives new insights into how to provide better learner satisfaction. The article presents a qualitative two-case study. The cases come from Finnish organizations: one case from a polytechnic and one case from a large company. The choice of cases gives an excellent opportunity to compare practices between public and private sector. The cases have been studied using participative case simulation, an action research method. This method enables gathering of rich data, since all key players from the real-life case gather together to share knowledge on a case that was realized in the near past. The researchers get to know how the case was executed in its reality, and not an ideal version about how it should have been realized. After analyzing these cases from a service process point of view, a framework of e-learning as service provisioning is presented in this article. This framework emphasizes the fact that e-learning is a mixture of physical and virtual servicing. The most important service element is the interaction between the learner and the tutor. The technology has not removed the importance of the human face; the role of a tutor is reshaping itself. Copyright © 2004 John Wiley & Sons, Ltd. [source] The Functions of Participation in a Village-Based Health Pre-Payment Scheme: What Can Participation Actually Do?IDS BULLETIN, Issue 1 2000Andreas Wilkes Summary This article analyses micro-level interactions in one case study to argue that participation does not necessarily lead to accountability. The case study covers the process of establishment, implementation and evaluation of a village-based health pre-payment scheme in a poor village in China. Judged on widely used criteria, the scheme and evaluation activities represent examples of ,high degrees of community participation'. However, analysis of the process points to the influence that different interests, different channels for voicing interests, and unequal power relations have in determining the outcome of decision-making processes. [source] |